Sarah Belinda Wade
Koolewong
Summary
Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Trilogy Disability Services
01.2021 - 07.2024
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Designed individualized plans detailing daily activities and needs for patients.
Aged Care Assistant
Peninsular Village
03.2022 - 06.2022
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adhered to social distancing protocols and wore mask or face shield.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Disability Support Worker
CA Care Services
01.2020 - 03.2021
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Adhered to company requirements for patient interactions and care standards.
- Kept accurate records for client files and handled related paperwork.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Food and Beverage Attendant
Ocean Beach Hotel Umina
10.2024 - 01.2025
- Upheld operational standards by overseeing alcohol consumption and adhering to legal guidelines.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests..
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Customer Service Assistant
McDonald Restaurant
03.2019 - 01.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
Year 10 -
Brisbane Water Secondary College
Woy Woy, NSW02.2016
Skills
- Goal Setting
- Decision Making
- Relationship Building
- Documentation and Recordkeeping
- Infection Control
- Managing complex behaviours
- Medication administration
- Problem Solving
- Critical Thinking
Additional Information
- Volunteer Community Work- , Fund raising in Scholarships for Radiation in Cancer- Gosford Hospital,
- RSA/RCG
- Volunteer at peninsular village during high school.
- First aid certificate
- Working with children’s check
- Full drivers licence
Timeline
Food and Beverage Attendant
Ocean Beach Hotel Umina
10.2024 - 01.2025
Aged Care Assistant
Peninsular Village
03.2022 - 06.2022
Disability Support Worker
Trilogy Disability Services
01.2021 - 07.2024
Disability Support Worker
CA Care Services
01.2020 - 03.2021
Customer Service Assistant
McDonald Restaurant
03.2019 - 01.2020
Year 10 -
Brisbane Water Secondary College
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