Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sarah Eves

23 Opperman Place Middle Swan

Summary

Professional Senior Medical Imaging Technologist with proven 17 year track record in driving team collaboration and delivering impactful results. Significant expertise in team leadership and operational management, successfully implementing process improvements that enhanced operational efficiency and team productivity. Skilled in conflict resolution, service optimisation, and strategic planning, with flexible approach to evolving business needs. Demonstrates strong problem-solving and communication skills. Known for reliability, strong communication, and fostering a productive work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Medical Imaging Technologist

Royal Perth Hospital
12.2012 - Current
  • Supervise staff and control daily workload in accordance with departmental policies and safe practice
  • Ensure optimum service delivery, patient care and performance of procedures
  • Liaise with medical staff, wards or clinics regarding delivery of imaging services
  • Supervise, instruct and assess staff, allocate duties and participate in performance management
  • Ensure competent handling, care, testing and maintenance of imaging apparatus
  • Maintain patient records, examination statistics and related information
  • Facilitate and participate in quality assurance programs
  • Interpret radiological requests and perform general and specialist imaging procedures in accordance with Radiation Safety Act, other relevant legislation, and hospital or departmental policies
  • Ensure image quality and examination scope is sufficient to provide diagnostic information relevant to clinical needs
  • Responsible for patient welfare, privacy and security
  • Ensure all potential hazards to staff and general public are minimised and reported appropriately
  • Evaluate and advise on new techniques, protocols and equipment with a view to introduction into the department
  • Undertake continued professional development and training
  • Maintain knowledge of relevant legislation, protocols and procedures
  • Coordinate supervision and assessment of Imaging students’ clinical experience

Acting PACS Supervisor MIT

Royal Perth Hospital
09.2024 - Current
  • Implement, coordinate and provide support for the new PACS/RIS solution integration across WA
  • Manage the daily operations of the Picture Archiving and Communication System (PACS) and ensure its optimal functionality.
  • Oversee the daily IT operations of the radiography department enduring smooth and proficient workflows, high quality imaging outcomes and timely completion of tasks.
  • Manage, train and mentor radiography staff, ensuring high levels of performance and professionalism.
  • Coordinate staff schedules, ensuring adequate 24hour PACS coverage during all shifts.
  • Serve as the primary point of contact for PACS users, addressing inquiries and resolving system-related issues.
  • Oversee the integration of PACS with other hospital systems, such as RIS (Radiology Information System) and HIS (Hospital Information System).
  • Conduct training sessions for radiologists, technologists, and other staff on PACS features, functionalities, and best practices.
  • Develop and maintain user manuals and documentation for reference.
  • Monitor image quality and ensure timely availability of diagnostic images and reports within the PACS system.
  • Ensure compliance with data storage, backup, and disaster recovery protocols.
  • Implement and oversee procedures for image archiving and retrieval to maintain data integrity within the department.
  • Collaborate with hospital IT, vendors, and third-party service providers to address technical upgrades, integrations, and support.
  • Coordinate the installation of new hardware or software components for PACS.
  • Stay informed about advancements in imaging technology and recommend system improvements.
  • Plan and execute PACS-related projects, such as system upgrades, migrations, and new installations.
  • Work closely with Radiologists, MITs, Physicians and other healthcare clinical professionals to optimize imaging workflows and processes.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

CT Radiographer

Royal Perth Hospital
11.2012 - Current
  • Proficiently and independently operate GE Phillips and Toshiba CT scanners, including conducting patient positioning, optimizing scanning protocols, and ensuring image quality for accurate diagnosis.
  • Work closely with healthcare professionals to coordinate patient care and imaging schedules.
  • Deal with emergency situations calmly and efficiently, ensuring prompt delivery of critical images for urgent diagnoses or treatment plans.
  • Document patient history and imaging procedures for compliance with regulatory standards.
  • Adjust CT imaging techniques for improved image quality and diagnostic effectiveness.
  • Enhance diagnostic capabilities for physicians through the timely delivery of high-quality CT imaging.
  • Provide compassionate care during procedures by establishing rapport with patients, addressing concerns, and explaining processes clearly.
  • Troubleshot technical issues with imaging devices to minimize interruptions in workflow.
  • Increased department efficiency by effectively prioritizing and managing multiple tasks simultaneously, such as scheduling requests, preparing patients, and processing images.

PACS Administrator

Royal Perth Hospital
05.2011 - Current
  • Optimise image accessibility through effective DICOM routing configuration for efficient sharing between departments and facilities.
  • Maintain up-to-date knowledge of industry advancements and best practices in PACS administration to ensure sustained alignment with evolving standards and technologies.
  • Coordinate with cross-functional teams during facility expansions or renovations to ensure minimal disruption to PACS services during construction phases.
  • Promote a culture of continuous improvement within the radiology department by regularly evaluating and recommending enhancements to current PACS processes and protocols.
  • Facilitate communication between Radiologists, referring Physicians, Allied health persons, and other relevant parties regarding specific image requests or concerns as needed.
  • Contribute to departmental meetings and initiatives by providing expert guidance on PACS-related topics.
  • Enhance overall system performance by monitoring and troubleshooting issues with PACS applications, servers, and networks.
  • Increase radiology department productivity through proactive maintenance of PACS hardware and software components.
  • Reduce downtime during system upgrades and unplanned outages by effectively planning and executing hospital and radiology downtime procedures to minimise patient care disruptions.

Acting PACS Supervisor MIT

Royal Perth Hospital
01.2020 - 10.2023
  • Manage the daily operations of the Picture Archiving and Communication System (PACS) and ensure its optimal functionality.
  • Oversee the daily IT operations of the radiography department enduring smooth and proficient workflows, high quality imaging outcomes and timely completion of tasks.
  • Manage, train and mentor radiography staff, ensuring high levels of performance and professionalism.
  • Coordinate staff schedules, ensuring adequate 24hour PACS coverage during all shifts.
  • Serve as the primary point of contact for PACS users, addressing inquiries and resolving system-related issues.
  • Oversee the integration of PACS with other hospital systems, such as RIS (Radiology Information System) and HIS (Hospital Information System).
  • Conduct training sessions for radiologists, technologists, and other staff on PACS features, functionalities, and best practices.
  • Develop and maintain user manuals and documentation for reference.
  • Monitor image quality and ensure timely availability of diagnostic images and reports within the PACS system.
  • Ensure compliance with data storage, backup, and disaster recovery protocols.
  • Implement and oversee procedures for image archiving and retrieval to maintain data integrity within the department.
  • Collaborate with hospital IT, vendors, and third-party service providers to address technical upgrades, integrations, and support.
  • Coordinate the installation of new hardware or software components for PACS.
  • Stay informed about advancements in imaging technology and recommend system improvements.
  • Plan and execute PACS-related projects, such as system upgrades, migrations, and new installations.
  • Work closely with Radiologists, MITs, Physicians and other healthcare clinical professionals to optimize imaging workflows and processes.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Acting ED Supervisor MIT

Royal Perth Hospital
05.2014 - 08.2014
  • Oversee the daily operations of the radiography department in the Emergency Department (ED) enduring smooth and proficient workflows, high quality imaging outcomes and timely completion of tasks.
  • Manage, train and mentor radiography staff, ensuring high levels of performance and professionalism.
  • Conduct performance reviews to support employee development.
  • Coordinate staff schedules, ensuring adequate coverage during all shifts.
  • Review images for diagnostic quality and provide feedback to technologists as needed
  • Collaborate with ED physicians and other healthcare professionals to prioritize patient care.
  • Address equipment issues promptly, coordinating repairs or replacements with vendors as needed
  • Advocate for patient safety and comfort during imaging procedures.
  • Develop training programs for enhanced employee performance.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Acting ED Supervisor MIT

Royal Perth Hospital
03.2014 - 04.2014
  • Oversee the daily operations of the radiography department in the Emergency Department (ED) enduring smooth and proficient workflows, high quality imaging outcomes and timely completion of tasks.
  • Manage, train and mentor radiography staff, ensuring high levels of performance and professionalism.
  • Conduct performance reviews to support employee development.
  • Coordinate staff schedules, ensuring adequate coverage during all shifts.
  • Review images for diagnostic quality and provide feedback to technologists as needed
  • Collaborate with ED physicians and other healthcare professionals to prioritize patient care.
  • Address equipment issues promptly, coordinating repairs or replacements with vendors as needed
  • Advocate for patient safety and comfort during imaging procedures.
  • Develop training programs for enhanced employee performance.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Medical Imaging Technologist

Royal Perth Hospital
12.2007 - 12.2012
  • Interpret radiological requests and perform appropriate procedures in accordance with Radiation Safety Act, other relevant Legislation, and Hospital or Departmental policies
  • Ensure image quality and examination scope is sufficient to provide diagnostic information relevant to clinical needs
  • Responsible for patient welfare, privacy and security
  • Liaise with medical and other staff regarding provision of diagnostic services
  • Supervise fluoroscopy procedures performed by medical practitioners holding fluoroscopy license
  • Participate in maintenance and care of imaging and associated equipment
  • Undertake continued professional development and training
  • Provide professional support and assistance to junior staff and students

Education

Master of Science - Medical Imaging

Curtin University
Perth, WA
11-2007

Medical Course - Medical Reception

Australian Medical Association
Perth, WA
06-2004

Medical Course - Sports First Aid

Australian Sports Medicine Federation
Perth, WA
07-2000

Bachelor of Science - Physical And Health Eduction

University of Western Australia
Perth, WA
11-1997

High School Diploma -

Ocean Reef High School
Perth, WA
12-1994

Skills

  • Imaging Proficiency: Advanced knowledge and comprehensive experience of medical imaging modalities, including X-ray, CT, fluoroscopy and procedures in accordance with the Radiation Safety Act, and conform to hospital and departmental policies
  • PACS and IT Knowledge: Exceptional familiarity and knowledge with PACS, RIS, and HIS systems to streamline operations and ensure accurate and immediate image and report accessibility
  • Team Leadership: Ability to lead, mentor, and motivate a team of radiographers and imaging staff Efficient and effective supervision of radiology staff and control daily workload in accordance with departmental policies and safe practices
  • Problem Solving and Innovation: Meticulous attention to detail and the ability to assist in forward planning and development of the department, equipment and services Strategic planning, analytical thinking and exceptional complex problem-solving skills enable an environment for policy and procedure development
  • Interdisciplinary Collaboration: Effective written and verbal communication with Radiologists, referring Physicians, and other healthcare professionals across multi-disciplinary teams to coordinate an exceptionally high standard delivery of imaging services and patient care
  • Protocol Development: Ability to develop, implement, and standardise imaging protocols and quality assurance programs and safety procedures Consult with Senior Radiology staff to determine and instigate relevant protocols and procedures
  • Performance Management: Strong ability to define clear, measurable and achievable goals to align individual and team objectives with organisational goals Providing regular feedback opportunities and conduct structured appraisals involving the employee to enhance motivation and advancement
  • Time Management and Decision-Making: Efficiently prioritize tasks, manage schedules, and ensure smooth daily operations Ability to make quick, informed decisions in a fast-paced environment
  • Conflict Resolution: Strong interpersonal skills to address staff or patient concerns effectively
  • Team Building: Creating a positive and collaborative work environment through training and mentoring employees, making staff development and motivation a priority
  • Professional Development: Encouraging and facilitating continuing education for team members A special interest in conducting training sessions to improve technical skills and ensure compliance with protocols Personally adhering to hospital programs to maintain up-to-date skills and actively participates in the Peak Performance program allows continuous improvement as well as identifying and implementing strategies to enhance service quality and patient care

Accomplishments

  • Consistently entrusted with acting in higher roles, demonstrating my ability to take on increased responsibilities and deliver results. This trust reflects my strong leadership skills, adaptability, and commitment to excellence. In these supervisor positions, I have effectively managed teams, streamlined operations, and ensured high standards of performance, showcasing my readiness to excel in advanced positions.
  • Achieved the inaugural Royal Perth Hospital Radiology Innovation Award for 2023 by developing a Lead gown Tracking App from scratch for the Radiology department that solved a dilemma and provided a solution with program making lodgement of a HSUWA claim easy and seamless for payroll officers and Chief/Deputy chief MIT's. Using advanced skills in Microsoft technology, I streamlined a process and made data readily available for audit extract and analysis and delivered a product that was so much more than expected.

Certification


  • 2007 - Curtin University of Technology: Masters of Medical Imaging Science
  • 2007 - Medical Radiation Technologists Board of Western Australia: Medical Imaging Technologist
  • Current - APRHA Medical Radiation Practice Board of Australia: Registered Medical Radiation Practitioner
  • Current - Radiological Council of WA: Licenced Medical Imaging Technologist
  • Current - Government of Western Australia Department of Child Protection: Working With Children (WWC) Approved

Timeline

Acting PACS Supervisor MIT

Royal Perth Hospital
09.2024 - Current

Acting PACS Supervisor MIT

Royal Perth Hospital
01.2020 - 10.2023

Acting ED Supervisor MIT

Royal Perth Hospital
05.2014 - 08.2014

Acting ED Supervisor MIT

Royal Perth Hospital
03.2014 - 04.2014

Senior Medical Imaging Technologist

Royal Perth Hospital
12.2012 - Current

CT Radiographer

Royal Perth Hospital
11.2012 - Current

PACS Administrator

Royal Perth Hospital
05.2011 - Current

Medical Imaging Technologist

Royal Perth Hospital
12.2007 - 12.2012

Master of Science - Medical Imaging

Curtin University

Medical Course - Medical Reception

Australian Medical Association

Medical Course - Sports First Aid

Australian Sports Medicine Federation

Bachelor of Science - Physical And Health Eduction

University of Western Australia

High School Diploma -

Ocean Reef High School

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Sarah Eves