Sarah Isabella Blau
VAUCLUSE,NSW
Summary
Proven Practice Manager with a track record of enhancing patient satisfaction and optimizing workflow management at Tikvah Clinic. Skilled in staff management and schedule optimization, demonstrated through fostering collaborative environments and implementing strategic improvements. Excels in empathetic patient engagement and efficient practice operations, ensuring high-quality care and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Practice Manager
Tikvah Clinic
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Developed close working relationships with front office and back office staff.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Addressed and remedied all patient or team member issues.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
Logistics Coordinator
Touchusy
Au Pair
Sarah Insert
Au Pair
Sarah Insert
Practice Manager
Sarah Insert
01.2022 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
Education
Bachelor of Arts - Psychobiology
Macquarie University
Sydney, NSW11.2024
Skills
Schedule Management
Staff Management
Practice Management
Workflow Management
Certification
Lifeline
Timeline
Practice Manager
Sarah Insert
01.2022 - Current
Practice Manager
Tikvah Clinic
Logistics Coordinator
Touchusy
Au Pair
Sarah Insert
Au Pair
Sarah Insert
Bachelor of Arts - Psychobiology
Macquarie University
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