Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Sarah Jane Cripwell

Denmark,WA

Summary

Adept at fostering customer satisfaction and creativity, I excelled at Smart Chook Cottage by implementing eco-friendly practices and at Labyrinth Tiles by producing unique crafts, praised for quality. Skilled in housekeeping and effective communication, I thrive in environments requiring self-motivation and a customer service focus, significantly enhancing client trust and collaboration.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Cretaker/Housekeeper Manager

Smart Chook Cottage
01.2017 - 06.2024
  • Proactively addressed guest concerns or complaints, demonstrating exceptional problem-solving skills and commitment to service excellence.
  • Managed inventory control, ensuring adequate supplies were available while minimizing costs through efficient purchasing practices.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness and organization in all areas.
  • Increased customer satisfaction ratings by consistently exceeding expectations in room preparation and presentation.
  • Communicated repair needs to maintenance staff.
  • Implemented eco-friendly cleaning practices, significantly reducing use of harmful chemicals.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Handmade Crafts Artist

Labyrinth Tiles
01.1990 - 01.2000
  • Received numerous positive reviews from clients praising the creativity and quality of handmade crafts produced.
  • Collaborated with other artists to create one-of-a-kind collaborative pieces, generating interest and expanding clientele.
  • Fostered a positive and inspiring work environment by sharing artistic insights and best practices among fellow craft artists, promoting creativity and collaboration.
  • Mentored aspiring craft artists, sharing techniques and best practices for improved skill development and artistic growth.
  • Enhanced customer satisfaction by creating high-quality, unique handmade crafts tailored to individual preferences.
  • Kept tools, equipment and work areas properly maintained.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Adapted quickly to unique project requirements while maintaining strict adherence to established craftsmanship standards.
  • Collaborated with clients to design custom pieces, translating their visions into tangible works of art.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Scarborough High

Skills

  • Housekeeping knowledge
  • Customer service focus
  • Workload prioritization
  • Active Listening
  • Effective Communication
  • Creative Thinking
  • Customer Relations
  • Grounds Maintenance
  • Task Prioritization
  • Self Motivation

Interests

  • Gardening
  • Cooking
  • Music
  • Crafting and DIY Projects
  • Yoga
  • Hiking
  • Growing herbs, vegetables, or fruits in home gardens
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Astrology
  • Animal Care
  • Reading
  • Interior Design
  • Personal Development and Self-Improvement

Certification

Practicalities of Counselling

Child Development and Effective Parenting

Timeline

Cretaker/Housekeeper Manager

Smart Chook Cottage
01.2017 - 06.2024

Handmade Crafts Artist

Labyrinth Tiles
01.1990 - 01.2000

High School Diploma -

Scarborough High

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Sarah Jane Cripwell