Sarah Jane Robinson
Lakelands,WA
Summary
Dynamic professional with extensive experience, excelling in safety compliance and procedures. Proven ability to enhance team effectiveness through clear communication and training. Recognized for using initiative and utilizing best practices that improved operational efficiency and fostered a culture of continuous improvement, ensuring a safe and productive work environment. Stepping up into Team Lead roles upon requests. Giving clear and safe directions to fellow team members.
Overview
12
12
years of professional experience
Work History
Utility Worker
Mineral Resources
11.2023 - Current
- Implemented safety protocols, promoting compliance among team members and reducing incidents
- Assisted in training new employees on operational procedures and safety measures
- Maintained clean and organized workspaces, adhering to company standards for safety and efficiency
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
- Fostered a culture of continuous improvement within the team by actively participating in ongoing training sessions, workshops, or seminars related to industry developments and best practices.
- Mitigated potential hazards by promptly addressing any safety concerns identified during routine inspections or maintenance tasks.
- Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
Minesite Cleaner
Civeo
06.2020 - 10.2023
- Ensured cleanliness and sanitation of assigned areas, adhering to company standards.
- Operated cleaning equipment and machinery efficiently for optimal performance.
- Collaborated with team members to maintain workflow and achieve daily objectives.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Trained new staff on cleaning protocols and safety procedures, enhancing team effectiveness.
- Mentored junior staff on advanced cleaning techniques, fostering professional development within the team.
- Implemented best practices in waste disposal, promoting environmental sustainability initiatives.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Handled equipment, chemicals, and materials properly and with caution.
Online Shopper
Coles Supermarket
04.2018 - 2020
- Managed online order fulfillment, ensuring timely and accurate delivery of products to customers.
- Trained and mentored new team members on operational procedures and customer service standards.
- Implemented process improvements that enhanced workflow efficiency and reduced order processing time.
- Monitored inventory levels and coordinated stock replenishment to maintain product availability for online orders.
- Collaborated with cross-functional teams to address customer inquiries and resolve issues effectively.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Streamlined order processing for faster delivery times and increased customer satisfaction.
- Cultivated long-term relationships with customers by providing personalized shopping experiences.
Cafe Owner
Self Employed
09.2013 - 04.2018
- Managed daily operations, ensuring efficient workflow and high-quality customer service.
- Developed seasonal menus, incorporating local ingredients to enhance customer experience.
- Trained and mentored staff on food safety protocols and customer interaction techniques.
- Implemented inventory management systems to reduce waste and optimize supply chain processes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
Pre Degree - Engineering
Manukau Institute Of Technology
Auckland, New Zealand11-2011
Skills
- Cleaning procedures
- Safety compliance
- Loading and unloading procedures
- Supply restocking
- Equipment monitoring
- Safety protocols
- Clear communication
- Team supervision
- Willing to learn
- Safety monitoring and compliance
Timeline
Utility Worker
Mineral Resources
11.2023 - Current
Minesite Cleaner
Civeo
06.2020 - 10.2023
Online Shopper
Coles Supermarket
04.2018 - 2020
Cafe Owner
Self Employed
09.2013 - 04.2018
Pre Degree - Engineering
Manukau Institute Of Technology