Summary
Overview
Work History
Skills
Timeline
Generic

Sarai Corcoran

Calderwood,NSW

Summary

I would love to

commence in a corporate role where i can use my experience in delivering my customer’s with compassion and empathy I believe my outgoing and bubbly personality will really benefit both the organisation and myself.

Overview

18
18
years of professional experience

Work History

Sales Manager

Anthony Squires
Wollongong
06.2023 - Current
  • Provided exceptional customer service
  • Maintained customer relationships
  • Confident use of POS
  • Managed stock levels
  • Merchandised store

Debt Collector/Recruiter

ACM group
Sydney CBD
08.2015 - 09.2018
  • Developed strategies to maximize sales and profitability.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Resolved customer complaints in a timely manner.
  • Updated and maintained store signage and displays.
  • Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
  • Reconciled discrepancies between customers' accounts and statements of account.
  • Conducted skip tracing to locate debtors who had changed address or employment status without notifying creditors.
  • Escalated unresolved disputes to legal counsel as necessary.
  • Verified accuracy of account information and updated records accordingly.
  • Attended meetings with internal staff members to discuss best practices for collections processes.
  • Utilized skip tracing techniques to locate hard-to-find debtors.
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.
  • Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
  • Achieved monthly collection targets through effective negotiation techniques.
  • Coordinated with legal departments for accounts requiring further action.

Store Manager

Ally fashion
Shellharbour
08.2014 - 08.2015
  • Assessed operational efficiency of the store's departments.
  • Developed strategies to maximize sales and profitability.
  • Performed regular price checks to ensure competitive pricing.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Store Manager

SUPRE
Wollongong/warrawong
01.2007 - 08.2014
  • Provided exceptional customer service
  • Assessed operational efficiency of the store's departments.
  • Developed strategies to maximize sales and profitability.
  • Performed regular price checks to ensure competitive pricing.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Maintained accurate records of employee performance reviews.
  • Ensured compliance with safety regulations and company policies.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Skills

Extensive customer service background, along with financial industry experience in collections has enabled me to demonstrate understanding customer needs and delivering on them with empathy and compassion

  • Content creation and editing
  • Corporate branding
  • First aid certificate
  • Specification and standards compliance
  • Teamwork and collaboration
  • Flexible and adaptive
  • Communicating to patients and families
  • Safe opening and repair
  • Merchandising knowledge
  • Certified trust and fiduciary advisor
  • District standards
  • Project plans and diagrams
  • Repair work and maintenance
  • Staff mentoring and coaching
  • First aid training
  • Beer and wine recommendations
  • Story time, arts, and crafts
  • Team leadership and development
  • First aid treatment
  • Cutting and polishing

Timeline

Sales Manager

Anthony Squires
06.2023 - Current

Debt Collector/Recruiter

ACM group
08.2015 - 09.2018

Store Manager

Ally fashion
08.2014 - 08.2015

Store Manager

SUPRE
01.2007 - 08.2014

Similar Profiles

CREATE PROFILE
Sarai Corcoran