Sara Lowe
New Norfolk,TAS
Summary
Organised and dependable canditate that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Event Manager / Sales
New Norfolk Distillery
10.2019 - Current
- Sales forecasting and budgeting.
- Operational and logistical organisation.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Liaised with clients to determine exact event requirements.
- Streamlined event planning processes by implementing efficient project management strategies.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, resourcing, risk mitigation, and proposal development for various events.
Councillor (Elected Member)
Derwent Valley Council
10.2022 - Current
- Representing and liaising frequently with Rate Payers.
- Attending council meetings and workshops.
- Member of the DVC Audit Panel and Australia Day Awards Committee.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Marketing Officer / Sales Assistant (Casual)
Williams Mitre 10
05.2017 - Current
- Organised events and trade shows to showcase company products and services, generating valuable leads.
- Managed social media channels to boost online presence and engagement with consumers.
- Retail Sales (Duty Manager Role)
- Address customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Open and close store independently, including arming and disarming store alarm and preparing till floats for following days.
Receptionist/Administration Assistant
EIG Developments
08.2015 - 05.2017
- Maintained a well-organised reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered phone calls to the office and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and emailing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Full Time Red Care Agent
Vodafone Contact Centre Hobart
11.2014 - 06.2015
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Casual Sales Assistant
Williams Mitre 10
05.2007 - 10.2014
Education
Bachelor of Arts - Journalism, Media And Communication
University of Tasmania
Hobart, TAS12.2013
Diploma - Event Management
College of Event Management
Melbourne, VIC07.2016
Graphic Design, Media Production, Audio Design, English -
Claremont College
01.2010
Skills
- Organisation and Time Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Critical Thinking
- Problem-Solving
- Flexible and Adaptable
Strengths And Technical Skills
- Excellent written and verbal communication skills acquired through study and customer service work
- Several years of experience working as part of a team and also experience working and making decisions independently in previous/current roles.
- Goal oriented: able to meet deadlines and dedicated to achieving outstanding results
- Experience using Microsoft Office and Adobe Suite
References
- Michelle Dracoulis, Mayor, Derwent Valley Council, 0466 864 273
- Sarah Burchill, Retail Manager, Williams Mitre 10, 0416 162 079
Timeline
Councillor (Elected Member)
Derwent Valley Council
10.2022 - Current
Event Manager / Sales
New Norfolk Distillery
10.2019 - Current
Marketing Officer / Sales Assistant (Casual)
Williams Mitre 10
05.2017 - Current
Receptionist/Administration Assistant
EIG Developments
08.2015 - 05.2017
Full Time Red Care Agent
Vodafone Contact Centre Hobart
11.2014 - 06.2015
Casual Sales Assistant
Williams Mitre 10
05.2007 - 10.2014
Bachelor of Arts - Journalism, Media And Communication
University of Tasmania
Diploma - Event Management
College of Event Management
Graphic Design, Media Production, Audio Design, English -
Claremont College
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