Sarala Rai
Girraween,Australia
Summary
- I am a self-motivated professional with more than 10 years of experience in case management in Employment Services. I am good at building strong and lasting relationships with stakeholders and community members. Key Skillset:
- Familiar with efficient methods and usage of strengths-based practice
- Able to prioritize and organize busy workloads.
- Able to work effectively under pressure with good stamina
- Proactive team player able to work own initiative
- Sound Knowledge of Standard Organizational ethics and Practices
- Proven record of reliability and responsibility
- Excellent communication and interpersonal skills
- Compassionate towards any Organization’s Mission.
Overview
19
19
years of professional experience
Work History
Senior Employment Mentor
AMES Australia
07.2022 - Current
- Providing individualized support, assistance and guidance to job seekers addressing/overcoming barriers to employment and ensuring that they gain suitable employment opportunities within an appropriate time frame.
- Negotiate, monitor and review the delivery of employment support services for clients.
- Case Management of a caseload of job seekers, reverse marketing candidates, job search training and supporting employers as they take on candidates.
- Assisting the Service Delivery Manager (SDM) to ensure the successful delivery of employment services by monitoring and overseeing the efficient and effective day-to-day operations of employment services, employees and resources at the Site as required.
Employment Mentor
AMES Australia
07.2015 - 07.2022
- Mentoring clients with various backgrounds towards finding employment.
- Client referrals to External Organizations for training, pre employment and other relevant services.
- Reverse marketing clients based on their skills and work experience to local employers.
- Managing an average caseload of approximately 90-100 clients at a time with fortnightly contacts and reviewing their progress in a timely manner.
Stream 4 Specialized Case Manager
Communicare Inc.
08.2012 - 06.2015
- Providing individualized case management to clients with most barriers towards finding employment.
- Referring clients to other appropriate community services.
- Addressing clients’ barriers towards finding sustainable employment and reverse marketing their skills and work experience to local employers.
- Collaborating with community organizations and private agencies to organize information sessions and workshops suitable for clients’ needs.
- Managing an average caseload of approximately 140 clients at a time with fortnightly contacts and reviewing their progress in a timely manner.
Settlement Grants Officer
Communicare Inc.
03.2012 - 07.2012
- Providing community based support, advocacy, information, case management and referral services to newly arrived migrants and refugees.
- Assisting individuals from CALD background to further develop resources around families, workforce participation and community networks.
- Assisting families with school aged children to access additional education supports and long term employment opportunities.
- Collaborating with community organizations and private agencies to organize information sessions and workshops suitable for clients’ needs.
- Representing the organization at different interagency meetings and talking about the program.
Fundraising Event coordinator
UNO
07.2010 - 12.2010
- Major responsibilities involved managing the donor list and their donations.
- Personal calls to Government Officials to invite to the banquet as guests.
- Managed logistics for the banquet and data management for the same.
- Reported to the Development officer in preparing proposal for a federal grant.
Student Care Executive
Kantipur City College
08.2006 - 01.2007
- First point of contact for prospective students interested in different courses offered by the college.
- Responsible for the selection, supervision, & evaluation of students’ applications for new admissions.
- Contribute to increasing the number of enrollments during my occupancy in admissions.
- Counseled students with personal, developmental & academic challenges.
- Assist students and faculties organizing various programs with registration, increasing response rates, and marketing.
Education
Master of Public Affairs - School of Public and Environmental Affairs
Indiana University
Bloomington, Indiana, USA05.2010
Master of Arts - Economics
Department of Economics, Bangalore University
Bangalore, India06.2006
Bachelor of Arts - Industrial Relations, Economics, and Sociology
Jyoti Nivas College, Bangalore University
Bangalore, India06.2003
Skills
- Collaborative teamwork
- Proven leadership skills
- Effective team engagement
- Strong organizational skills
Timeline
Senior Employment Mentor
AMES Australia
07.2022 - Current
Employment Mentor
AMES Australia
07.2015 - 07.2022
Stream 4 Specialized Case Manager
Communicare Inc.
08.2012 - 06.2015
Settlement Grants Officer
Communicare Inc.
03.2012 - 07.2012
Fundraising Event coordinator
UNO
07.2010 - 12.2010
Student Care Executive
Kantipur City College
08.2006 - 01.2007
Master of Arts - Economics
Department of Economics, Bangalore University
Master of Public Affairs - School of Public and Environmental Affairs
Indiana University
Bachelor of Arts - Industrial Relations, Economics, and Sociology
Jyoti Nivas College, Bangalore University