Saramsha Ghimire
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Night Duty Manager
Royal Hotel Ryde
12.2022 - Current
- Managed inventory control for essential supplies, minimizing waste while maintaining optimal stock levels for seamless operations.
- Ensured smooth operations for nightly tasks, managing all aspects of the pub.
- Conducted regular training sessions for night shift employees on company policies and procedures to ensure consistent adherence across the team.
- Coordinated effective communication between day and night shifts, facilitating seamless handovers and continuity in hotel operations.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Gaming Attendant
Five Dock Hotel , Royal Hotel Ryde
06.2022 - 12.2022
- Performed cash handling duties, provided change, and balanced money at the end of shift.
- Reported concerns, broken machines, and out-of-order games to the supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to the memory-making experience.
Bottle Shop Attendant
Five Dock Hotel
06.2022 - 09.2022
- Handled cash transactions accurately.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
Corporate Sales and Marketing Officer
Chemist Nepal
04.2021 - 08.2021
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
Sales and Marketing Associate
Tvilum Furniture
08.2017 - 08.2019
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
- Conducted market research to assess customer needs and preferences.
- Streamlined internal processes for improved efficiency and productivity within the sales team.
- Monitored industry trends to stay ahead of competitors and maintain a competitive edge in the market.
Intern Trainee
Everest De Cargo
07.2020 - 10.2020
Education
Master of International Hotel Management - Hotel Management
Torrens University Australia
Sydney, NSW2025
BBA - Marketing
Kathmandu Model College
Tribhuwan UniversityHigh School Diploma -
United Academy
Tribhuwan UniversitySkills
- Cash Handling
- Independent Working Ability
- Health and safety compliance
- Operational Efficiency
- Staff Training and Development
- Team building expertise
- Marketing
- Staff Development
- Hotel Management
Certification
- Advanced Responsible Conduct of Gambling
- Responsible Conduct of Gambling
- Responsible service of Alcohol
- Food and Beverage Attendant Grade 5
- Tab Compliance Training
- RCA AML/CTF Staff Awareness Training
- Keno and Tab Training
- Food Handling Certificate
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Night Duty Manager
Royal Hotel Ryde
12.2022 - Current
Gaming Attendant
Five Dock Hotel , Royal Hotel Ryde
06.2022 - 12.2022
Bottle Shop Attendant
Five Dock Hotel
06.2022 - 09.2022
Corporate Sales and Marketing Officer
Chemist Nepal
04.2021 - 08.2021
Intern Trainee
Everest De Cargo
07.2020 - 10.2020
Sales and Marketing Associate
Tvilum Furniture
08.2017 - 08.2019
Master of International Hotel Management - Hotel Management
Torrens University Australia
BBA - Marketing
Kathmandu Model College
High School Diploma -
United Academy
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