Sarang Yejin Lim
Melbourne
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member & BAR STAFF
HOPSCOTCH
03.2023 - 11.2023
- Providing friendly and genuine customer service, maintaining restaurant presentation and cleanliness
- Welcoming Customer as Front of House member, Taking order at each section, Running the food
- Answered customers' questions, recommended items, and recorded order information.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Barista & Bartender as a Bar staff member
- Established welcoming atmosphere by greeting each guest warmly.
Barista
COVID COFFEE
03.2022 - 08.2023
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Sales assistant
Petsmart
03.2022 - 08.2023
- Working on the sales floor providing assistance directly to customers, greeting customers, managing the cash register
- completing transactions, setting up merchandise displays, working with other store personnel
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
Casino Dealer
EVOLUTION GAMING
08.2022 - 03.2023
- dealing the cards, Black Jack – Baccarat
- mentally calculating the payouts due to winners and giving out winnings
- Provide information about the rules of the game and observe players for appropriate activity while at the table
- Interact with floor supervisors to share concerns and information as well as any misconduct or suspicious behaviour during the course of game play
Receptionist
Coca Muscle Fitness Gym
08.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Barista
THE PLOT COFFEE
03.2021 - 03.2022
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
Supervisor
KIZANIA
07.2021 - 01.2022
- A teacher who conducts vocational experience activities with children and operates experience facilities ·
- Guide and proceed so that children can experience and feel the jobs of adults
- Evaluating vocational experience activities on a weekly basis and proposing more fun and beneficial experience activities
- Managing experience facilities so that they can be operated safely
Waitress Supervisor
Downtowner Burger
04.2021 - 07.2021
- manage a team of restaurant employees including servers, bartenders, hosts, and food preparation staff
- ensure customers receive excellent service and great food, and that they have a memorable quality experience
Hotel Front Desk Receptionist
Jeju Chungchun House
12.2020 - 03.2021
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
Education
Airline Service Management -
INHA TECHNICAL COLLEGE
01.2022
Skills
- Team Collaboration
- Upselling
- Training and Mentoring
- Multilingual
Certification
- Certified Barista
- RSA
- RSG
- Drive licence
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
FOH Team Member & BAR STAFF
HOPSCOTCH
03.2023 - 11.2023
Casino Dealer
EVOLUTION GAMING
08.2022 - 03.2023
Barista
COVID COFFEE
03.2022 - 08.2023
Sales assistant
Petsmart
03.2022 - 08.2023
Receptionist
Coca Muscle Fitness Gym
08.2021 - 03.2022
Supervisor
KIZANIA
07.2021 - 01.2022
Waitress Supervisor
Downtowner Burger
04.2021 - 07.2021
Barista
THE PLOT COFFEE
03.2021 - 03.2022
Hotel Front Desk Receptionist
Jeju Chungchun House
12.2020 - 03.2021
Airline Service Management -
INHA TECHNICAL COLLEGE
- Certified Barista
- RSA
- RSG
- Drive licence
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