Sara Rebeca Müller
Gold Coast,QLD
Summary
Sara is a dedicated and versatile professional based in Gold Coast, Australia, currently pursuing cookery studies at a VET school with the goal of becoming the region's top chef specializing in general cooking. She brings a rich background in sales, office management, inventory control, and project management from her work in Brazil's leather, women's bags, and footwear industries. Additionally, her internship in an accounting office has further honed her organizational and analytical skills.
In Australia, Sara aims to leverage her dynamic capabilities in a supervisory housekeeping role, particularly within a kids' club hotel setting, while completing her education. Her diverse international experience highlights her adaptability, commitment to excellence, and ability to thrive in varied professional environments, making her a valuable asset in any industry.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Swat Cleaning
Gold Coast, QLD
02.2024 - Current
- Team Leadership: Supervised and motivated a team of housekeeping staff to ensure high standards of cleanliness and guest satisfaction.
- Quality Assurance: Conducted regular inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness and hygiene standards.
- Inventory Management: Managed housekeeping supplies and maintained inventory levels to avoid shortages or overstocking.
- Guest Service: Responded promptly to guest requests and resolved complaints related to housekeeping services.
- Scheduling: Created and managed staff schedules to accommodate fluctuating occupancy levels while adhering to labor budgets.
Sales Associate
New Germany Cheese Factory
Rio Grande Do Sul, Brazil
01.2023 - 07.2024
- Customer Engagement: Provided personalized service to customers, answering questions about cheese varieties, production processes, and pairing suggestions.
- Sales Maximization: Promoted specialty cheese products and upsold complementary items such as crackers, wines, and condiments to boost revenue.
- Product Knowledge: Maintained in-depth knowledge of cheese types, origins, and storage recommendations to educate and assist customers effectively.
- Point-of-Sale Operations: Processed transactions accurately using POS systems, handled cash, and ensured adherence to payment procedures.
- Team Collaboration: Worked closely with production and marketing teams to stay updated on new products and promotional campaigns.
Kid's Club Worker
Paradise Resort Gold Coast
Surfers Paradise, QLD
08.2023 - 02.2024
- Activity Coordination: Planned, organized, and conducted engaging activities and programs tailored to children of various age groups.
- Safety Supervision: Ensured the safety and well-being of children by maintaining a secure and child-friendly environment at all times.
- Guest Interaction: Provided exceptional service to families, addressing parental concerns and accommodating special requests to enhance guest satisfaction.
- Facility Management: Maintained cleanliness and organization of the kids' club facilities, ensuring adherence to hotel standards.
- Health and Hygiene: Enforced hygiene protocols and managed food and beverage requirements for children during activities.
- Cultural Sensitivity: Adapted activities and communication styles to cater to the diverse cultural backgrounds of guests.
Education
Certificate IV in Kitchen Management - Cookery
Greenwich College
Gold Coast07-2026
Languages - English
Gold Coast Learning Centre
Gold Coast11-2023
Skills
- Inventory management control
- Quality control
- Sales Ability
- Office management expertise
- Housekeeping supervision
- Task prioritization
- Flexible and adaptable
Timeline
Housekeeping Supervisor
Swat Cleaning
02.2024 - Current
Kid's Club Worker
Paradise Resort Gold Coast
08.2023 - 02.2024
Sales Associate
New Germany Cheese Factory
01.2023 - 07.2024
Certificate IV in Kitchen Management - Cookery
Greenwich College
Languages - English
Gold Coast Learning Centre
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