SARASWATHY BASAPPACHARI SATHEESH KUMAR
Melbourne
Summary
Versatile team member having experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
2
2
years of professional experience
Work History
Shop Assistant
IGA X-press
08.2024 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Completed daily tasks accurately and on-time to support shop needs.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
Retail Sales Associate
Zudio
05.2023 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Data Science
RMIT University
Melbourne, VIC06.2026
Bachelor of Technology - Information Technology
RAJALAKSHMI ENGINEERING COLLEGE
India, Chennai05.2022
Skills
- Cleaning and sanitation
- Supply Restocking
- Stock Rotation
- Flexible and Adaptable
- Customer Service
- Refunds and exchanges
- Product Merchandising
- Complaint Investigation
Timeline
Shop Assistant
IGA X-press
08.2024 - Current
Retail Sales Associate
Zudio
05.2023 - 01.2024
Data Science
RMIT University
Bachelor of Technology - Information Technology
RAJALAKSHMI ENGINEERING COLLEGE
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