Sarath Chandra Sunkara
Quakers Hill,NSW
Summary
At CTC Tobacoonist, I spearheaded store operations, enhancing visual merchandising and inventory control, which significantly boosted customer satisfaction and profitability. My adeptness in staff management and cost reduction strategies showcases my ability to lead with a results-driven approach, blending hard skills like cash management with soft skills in customer service.
Overview
2
2
years of professional experience
Work History
Retail Manager
CTC Tobacconist
Sydney, NSW
07.2022 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Controlled store inventory and reviewed cash handling and operations reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelors Of Information Technology - Digital Enterprise
SISTC
Sydney, NSW06.2024
Skills
- Customer Service
- Cash Management
- Store operations
- Inventory Control
- Visual Merchandising
- Staff Management
- Marketing strategy
- Budget Planning
- Cost Reduction
Languages
English
Full Professional
Telugu
Full Professional
Hindi
Full Professional
Timeline
Retail Manager
CTC Tobacconist
07.2022 - Current
Bachelors Of Information Technology - Digital Enterprise
SISTC