Saravanan Kannan

Key Responsibilities

• As leader of Tech Services for N2P Fixed Line Program, led a cross-functional team of 13 on/offshore members to deliver high-quality results.
• Led delivery of multiple strategic IT initiatives/ projects to support Executive Manager and GM sponsor.
• Established Agile Automation delivery Framework and provided strong leadership to enhance team productivity and morale.
• Delivered over 40+ tool bundles and 120+ code modules consisting of cloud database, reporting and robotic solutions.
• Steered Key Performance Indicator (KPI) rollout initiative of N2P Program used for NatCo and SteerCo meetings with Delivery partners.
• Governed the SOW engagement with Technology Delivery Partner (vendor).
• As Product Owner - program managed with multiple business units to deliver IT systems capability.
• Delivered e2e process and tools transformation for ongoing Return-on-Investment assessment (RIPE) and Material Reconciliation (MRR) processes.
• Led process definition/ continuous improvements, change management and stakeholder relationships.

Accomplishments

• EGM Award for N2P being first program to rollout Quality Confidence Score KPI among all build programs.
• Achieved End-to-End Transformation, resulting in 6,214 person-days saved (~$4.6 million cost savings) through process improvements, automation, and robotic solutions.
• Established the IT System NeXus AWS Vision database for reporting and predictive data analytics.
• Established SAFe Agile Framework and coached the team for sprint delivery.
• Delivered AWS RedShift (CEDW SHARP), WOMS, Defect Management Portal (DMP) with SEO teams.

Key Responsibilities

• As Technical Project Manager for HDA Fibre to the Curb program, I led delivery of a strategic IT capability to load network data into physical network inventory system
• Led a major initiative (100% RTC) to ensure no customers are left behind to be connected to the broadband access network
• Led process definition and process improvements initiatives, change management and stakeholder engagement.

Accomplishments

• Achieved ~88% effort reduction, ~$8 million savings in 2 years, through PNI Loader tool delivery.
• Achieved a remarkable ~99.62% ready to connection rate out of 655K total customers premises.
• Achieved ~58% cycle time reduction through eliminating wastage in end-to-end process.

Key Resposibilities

• As a PMO Program Lead I led right shoring initiative to onboard offshore resources and transition work across 5 service lines
• Established executive and operational reports and dashboards and Key Performance Indictors (KPIs) for PMO
• Developed program level scheduling, forecasting trackers, change management trackers, risk/issue registers
• Anchored change governance forums, daily/ weekly stand-ups, triage calls and stakeholder engagement calls.

Accomplishments

• Onboarded, trained, and led a team of 60 people across 3 geographical locations.
• Achieved ~58% reduction in cycle time and ~80% reduction in defects count through multiple process and automation initiatives.
• Established reporting framework, dashboards, forums, and trackers for end-to-end program governance.

Key Responsibilities

• Facilitated innovation workshops and led IT solution deliveries
• Led a Kaizen initiative for rapid improvement and transformation of ongoing operational tasks
• Led cross location teams, to deliver expected business outcomes, stakeholder management
• Requirement analysis, solution design, documentation, testing.

Accomplishments

• Achieved ~80% reduction in cycle time through eliminated wastage in processes, de-risking overall program schedule.

• Change management, Incident management, Requirement analysis, Solution design, documentation, testing
• Led cross location teams, to deliver expected business outcomes, stakeholder management.

• Developed software applications in C# .NET, SQL Server, SSIS and Oracle Databases.