Sarbajeet Mahapatra

Highly experienced hospitality management professional with over 20 years of leadership, customer service, and operational expertise in high-volume, fast-paced environments. Skilled in team supervision, compliance, safety, and conflict resolution, with a proven record of delivering exceptional service while meeting operational and regulatory standards. Recognised for strong attention to detail, effective problem solving, and the ability to remain calm under pressure. Currently seeking to leverage transferable skills into an Authorised Officer or compliance-focused role. Experienced with leading food and beverage teams to deliver high-quality service. Utilizes effective leadership and operational management to enhance service efficiency and guest satisfaction. Knowledge of maintaining health and safety compliance and fostering collaborative team environment. Professional food and beverage leader with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring high standards in service and quality, and adapting to changing needs. Skilled in staff training, inventory management, customer service, and problem-solving. Reliable, flexible, and driven to enhance team performance and guest satisfaction.

• Responsible Serving of Alcohol Certificate – Current
• Working with Children Check – Current
• Provide First Aid & CPR – Current
• Food Safety Supervisor Certificate – Current

• Trained and developed teams to enhance service quality and maximise profits.
• Ensured compliance with industry regulations, including health and liquor laws.
• Efficiently handled reservations and maximised seating capacity.
• Delivered exceptional service to guests with special dietary needs.
• Maintained operational efficiency through multi-tasking and proactive problem solving.