Summary
Overview
Work History
Education
Volunteer Experience & Leadership
Timeline
Generic

Sarbjot Singh Sadeora

Marsden Park

Summary

A recent graduate of the Commonwealth Bank of Australia's Data Analytics program, I am passionate about leveraging data to drive strategic insights and deliver meaningful business impact. Through hands-on experience across multiple rotations—including analytics and insight generation—I’ve developed strong skills in SQL, stakeholder engagement, and presenting complex findings. I’m now looking to deepen my expertise in data science, with a focus on developing predictive models and applying machine learning and AI to improve efficiency, inform decision-making, and enhance the customer experience. Committed to continuous learning, I’m eager to contribute to innovative, data-driven projects that create real value.

Overview

6
6
years of professional experience
13
13
years of post-secondary education

Work History

Analytics Graduate

Commonwealth Bank
Sydney, New South Wales
02.2024 - Current
  • Extracted, transformed, and analysed data using SQL, GDW, Tableau, and Excel to support strategic business initiatives and reporting needs.
  • Collaborated with cross-functional stakeholders to gather requirements, conduct in-depth analysis, and deliver insights through customised reports and dashboards.
  • Presented data-driven findings and clear recommendations in stakeholder forums, effectively bridging technical analysis with business decision-making.
  • Strengthened core capabilities in stakeholder engagement, communication, business acumen, and analytical problem-solving in a dynamic environment.
  • Demonstrated initiative and curiosity by actively seeking learning opportunities and proposing process improvements to enhance analytical efficiency.

Fraud Analyst

Commonwealth Bank Of Australia
04.2022 - Current
  • Adhered KPI's set including Average Handling Time & Quality. Managed over 70 calls per day.
  • Adhered to department processes, procedures and goal expectations for case investigations.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination.
  • Provided exemplary level of customer service to clients and company personnel.

Customer Service Assistant

Supercheap Auto
08.2019 - Current
  • Assisted customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
  • Answered telephone calls to field inquiries from clients, vendors, and various other callers seeking information.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit transactions with 100% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.





Audit and Assurance Vacationer

Deloitte
11.2021 - 02.2022
  • Assist in drafting engagement, representation, and management letters under prescribed format.
  • Developed understanding of company audit methodology, approach, and tools while working under supervision of senior analysts.
  • Facilitated in office administration and client communication to help manage auditors' workload.
  • Identified major risk areas and gaps in internal controls, process notes, and risk control matrices to plan and perform audit procedures.
  • Proofread audit and tax reports and year-end financial statements to verify accuracy.

Customer Service Representative

Datacom
05.2021 - 10.2021
  • Adhere to Key Performance Indicators (KPI) set by Service Australia including Average Handling Time & Quality. Managed over 50 calls per day.
  • Answer incoming calls and respond to caller's queries effectively, efficiently, and accurately.
  • Demonstrate a high level of professionalism and strong customer service orientation.
  • Ensure all interactions, decisions, and details are updated and recorded accurately.
  • Have a good understanding of client needs and provide appropriate solutions to queries.
  • Work within a team environment by supporting team members and actively participating and contributing in team meetings.

Education

Bachelor of Applied Finance With Bachelor of Commerce – Professional Accounting -

Macquarie University
Sydney, NSW
02.2019 - 02.2025

Higher School Certificate -

Glenwood High School
Sydney, NSW
01.2012 - 12.2018

Volunteer Experience & Leadership

  • Sikh Youth Association
  • Work Experience at a Dentistry Clinic
  • Leadership program in High School
  • Public speaking delivered to a Member of Parliament and several committees in society including members from the Blacktown Council
  • NAB Inspiration Program

Timeline

Analytics Graduate

Commonwealth Bank
02.2024 - Current

Fraud Analyst

Commonwealth Bank Of Australia
04.2022 - Current

Audit and Assurance Vacationer

Deloitte
11.2021 - 02.2022

Customer Service Representative

Datacom
05.2021 - 10.2021

Customer Service Assistant

Supercheap Auto
08.2019 - Current

Bachelor of Applied Finance With Bachelor of Commerce – Professional Accounting -

Macquarie University
02.2019 - 02.2025

Higher School Certificate -

Glenwood High School
01.2012 - 12.2018

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Sarbjot Singh Sadeora