Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Sariana Perry

Sariana Perry

Darwin,NT

Summary

Flexible and focused team player with expertise in customer relationship management, recruitment, strategic planning and time management. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Confident at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Internal Recruitment Specialist

ALPA
East Arm, NT
12.2023 - Current
  • This role is a maternity cover.
  • Developed a MARCOMMS Strategy for Retail Division and explored different recruitment channels such as Spotify advertising and Retail Magazine advertising.
  • Provided feedback to unsuccessful applicants regarding their qualifications and the hiring process.
  • Ensured compliance with all police checks, VEVO checks and medical checks for each successful applicant.
  • Maintained detailed records of recruiting activities such as interviewing notes, applicant ID, police check and medical check report.
  • Collaborated with managers to understand job requirements
  • Established strong relationships with recruitment agencies and CDU to share their talent pools.
  • Carried over same responsibilities below into this role.

Recruitment Coordinator

ALPA
East Arm, NT
11.2022 - Current
  • Managed end to end recruitment process for new hires, ensuring all necessary paperwork was completed accurately and on time.
  • Coordinated with hiring managers to determine staffing needs, create job descriptions, and identify ideal candidate criteria.
  • Developed job postings to ensure they were accurate and attractive to potential candidates.
  • Organised and maintained applicant tracking systems via Jobadder and teams. This includes entering data into Jobadder/Teams and updating information as needed.
  • Reviewed resumes and conducted initial phone pre-screens with applicants to ensure right fit for the team and meeting criteria of hiring manager.
  • Scheduled in-person and video interviews with hiring managers.
  • Conducted induction sessions for newly hired employees, providing them with detailed information about company policies, procedures, benefits.
  • Provided support during onboarding processes by completing background checks and organising medicals.
  • Relocation of new employees to Darwin/Community, this includes organising flights and accomodation, belongings to communities and setting up reimbursements for car travel.
  • Cross skilling in all areas of the People & Culture Team.
  • Expense reconciling of payments of department credit card

Relationship Manager NT

Community Business Bureau
05.2021 - 11.2022
  • A Relationship Manager of the Northern Territory is responsible for providing high quality customer experiences throughout the region
  • Being in this role you must contribute to the growth and effective performances of CBB's salary packaging business.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Created marketing materials and presentations for prospective clients.

Relationship Officer

Community Business Bureau
01.2020 - 05.2021
  • The Relationship Officer contributes to building ongoing productive relationships in client organisations by the selling and promotion of CBB Salary Packaging products and other services to Not for Profit community organisations and their employees.
  • Assisted customers in learning about salary packaging, setting up of their CBB account and resolving any queries or issues they had.
  • Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.

Community Sales Manager

Regus - IWG plc. Offices/Coworking/Meeting Rooms
03.2017 - 01.2020
  • As a Community Sales Manager, you are responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working.
  • Developed and implemented successful sales strategies to increase customer base.
  • Created and maintained relationships with clients, vendors and other business partners.
  • Trained, coached, and mentored junior sales staff on effective selling techniques.
  • Analyzed customer feedback to improve products and services offered.

Customer Service Representative

Regus - IWG plc.
03.2016 - 03.2017
  • This position was the go-to person position for all customer queries and maintaining the cleanliness of the work environment.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

NTCET -

Darwin High School
01.2015

Skills

  • Recruiting Processes/Recruitment
  • Skilled in optimizing workflow efficiency, prioritizing tasks and meeting deadlines without compromising quality
  • Committed to fostering open dialogue, promoting understanding achieving goals through effective communication
  • Demonstrated ability to work effectivity between teams and maintaining positive dynamics
  • CRM Management
  • Managing Debt and Accounting
  • Project Management
  • Event Management
  • Coordinating and maintaining multiple calendars
  • Fire Warden Skills
  • Leadership Skills
  • Computer Skills using Microsoft applications, Teams and Zoom

Accomplishments

  • 2023 - Successfully implemented a new relocation process to save ALPA $1,000.00 per relocation.
  • 2023 - Nominated judge for the National Assiociation of Women in Construction in NT
  • 2022 & 2017 - Secretary to the Chairperson of the Indonesian Community Christmas Celebration
  • 2019 - A nominated judge for the Volunteer of the Year NT Awards Night
  • 2019 - Volunteered in Cambodia to build a house for a family

Certification

  • PUAFER008 - Confine Small Emergencies in a Facility
  • East Arnhem Land Cultural Competency Training

References

References available upon request.

Timeline

Internal Recruitment Specialist

ALPA
12.2023 - Current

Recruitment Coordinator

ALPA
11.2022 - Current

Relationship Manager NT

Community Business Bureau
05.2021 - 11.2022

Relationship Officer

Community Business Bureau
01.2020 - 05.2021

Community Sales Manager

Regus - IWG plc. Offices/Coworking/Meeting Rooms
03.2017 - 01.2020

Customer Service Representative

Regus - IWG plc.
03.2016 - 03.2017

NTCET -

Darwin High School

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Sariana Perry