Sarin Marottikkal
West Melbourne,Victoria
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
9
9
years of professional experience
Work History
Territory Sales Manager
Freshworks
01.2021 - Current
- Recipient of the 2022 Presidents Club for exceptional performance, contributing 21% to the overall revenue of the ANZ region.
- Identified and closed initial opportunities with 64 new logo accounts, generating $3.5 million in sales revenue within a SaaS license model, exceeding territory growth target by 30%.
- Developed and executed targeted account strategies, resulting in a 60% increase in conversion rates from prospects to customers.
- Established strong relationships with key decision-makers within target accounts, leading to a 40% increase in customer retention rates.
- Crafted and implemented a territory plan leveraging analytics and market intelligence, resulting in a 55% increase in sales pipeline generation.
- Orchestrated smooth transitions of newly acquired accounts to the Account Management team, ensuring continuity of service and maximizing customer satisfaction.
- Played a pivotal role in shaping Freshworks Australia's go-to-market strategy in the Public Sector vertical.
- Established thought leadership by actively participating in events and conducting workshops, resulting in a 50% increase in pipeline and recognition for Freshworks solutions.
Business Development Manager
Lake Corporation
09.2017 - 12.2020
- Led solution discussions with customers, addressing complex challenges and driving successful outcomes.
- Utilized a customer-centric approach to drive adoption of consulting services, resulting in a 40% acceleration in time-to-market for new customer initiatives.
- Demonstrated strong interpersonal skills to influence stakeholders at various levels, leading to a 15% increase in executive buy-in for cloud solutions.
- Collaborated with technical teams and partners to define strategies for customer success, resulting in a 20% increase in successful deployments.
Account Manager
Telstra
07.2015 - 08.2017
- Orchestrated revenue growth and client retention across a diverse portfolio of 160 customers spanning manufacturing, transport/logistics, and retail sectors.
- Delivered innovative business solutions encompassing Cybersecurity, Cloud, Mobility, Networking, and Digital marketing, driving incremental revenue and garnering positive Net Promoter Scores (NPS) of 95%.
- Fostered robust partnerships with Telstra channel affiliates, propelling additional sales within targeted accounts.
Education
MBA - General Management
University of New South Wales
Sydney, NSW09.2023
Skills
- Sales Strategy Formulation
- Territory Planning
- Relationship Management
- Communication
- Digital Transformation
- Business Development
- Leadership
- Market Analysis
Timeline
Territory Sales Manager
Freshworks
01.2021 - Current
Business Development Manager
Lake Corporation
09.2017 - 12.2020
Account Manager
Telstra
07.2015 - 08.2017
MBA - General Management
University of New South Wales
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