Results-driven project management professional with a proven track record in high productivity and efficient task completion. Expertise in strategic planning, risk management, and stakeholder communication, leading projects from concept to implementation. Extensive experience in governance, business analysis, and information management, ensuring compliance and user-centered outcomes. Recognized for leadership, time management, and adaptability in fast-paced environments, consistently meeting project objectives.
Overview
21
21
years of professional experience
Work History
Project Officer, Cancer and Data Intelligence (CANDI) Program
Commission on Excellence and Innovation in Health
07.2025 - Current
Support the planning and delivery of strategic cancer data and intelligence projects.
Assess the objectives and scope of specific projects and manage the translation of requirements into project plans.
Support the preparation and development of project plans, briefing papers, project documentation, project evaluations and closure report as well as report on project progression.
Support the planning, scheduling, implementation and monitoring activities related to assigned projects and the implementation of risk mitigation strategies.
Provide project status reports and communication of key initiatives, strategies, risks, issues and mitigation to team members and key stakeholders.
Develop, establish and implement efficient project and work practices with external contractors engaged by the CEIH, for example IT solution provider(s) or by virtue of the specific project.
Delivered SRM tool procurement and implementation, including vendor coordination, training, and user support.
Undertake research and collate evidence and relevant information to inform decision making.
Develop, implement and maintain a range of procedures and processes to manage strategic projects and reporting.
Coordinate and monitor specified review dates for a range of activities to ensure that all required work is completed on time in compliance with internal and external requirements.
Undertake efficient recording, preparation and distribution of minutes for a range of Program governance Committee(s).
Coordinate and monitor the efficient follow-up of Committee action items to ensure they are undertaken and completed in an appropriate and timely manner.
Maintain professional, ethical and productive working relationships with other agencies of Government and external service providers.
Participate in the development of plans and business cases for new projects and service improvements.
Develop, implement and maintain information systems to ensure the appropriate and timely dissemination of information to members of staff.
Program Support Officer, Patient Reported Measures (PRMs) Program
Commission on Excellence and Innovation in Health
07.2021 - 06.2025
Coordinate the planning, scheduling, and monitoring activities related to assigned projects including the execution of risk mitigation strategies.
Collaborate closely with the PRMs Program Director, Implementation Managers, CEIH staff and key stakeholders aligned with the PRM Program.
Develop tools and templates required for project implementation, reporting and risk management.
Analyse data and provide project status reports and updates regarding key initiatives, risks, and issues.
Prepare reports, presentation, agenda, meeting papers and update project documentation.
Undertake the efficient recording, preparation, and distribution of minutes for PRM Program Board and Subcommittee(s).
Coordinate and monitor the efficient follow-up of committee action items to ensure they are undertaken and completed in an appropriate and timely manner.
Manage budget, including financial reconciliation, procurement, and invoice payments.
Plan and coordinate in-person and hybrid events using technology.
Collaborate with PRMs Program Director to effectively source and allocate project resources.
Coordinate the onboarding activities and procure necessary assets.
Maintain professional, ethical, and productive working relationships with other agencies of Government, vendor, and external service providers.
Participate in the development of plans for new projects and service improvements.
Work with the PRM team to find opportunities for innovation to ensure the successful delivery and ongoing development of the program.
Led the social connectedness portfolio within the Work Health and Safety (WHS) Group, organising initiatives including Australia’s Biggest Morning Tea, Lifeblood donation drives, and various holiday events to foster team cohesion and cultivate a supportive workplace culture.
Assistant Project Officer
Commission on Excellence and Innovation in Health
01.2020 - 07.2021
Provide support to statewide clinical networks, senior project groups, and working parties as required.
Prepare agendas, taking minutes, organising meeting rooms, preparing materials, and ordering catering, booking venues etc.
Drafting reports, briefings, and correspondence, drawing on research and data.
Liaising with project managers, internal and external business units, agencies and service providers for information and progress updates.
Supporting the Team in the delivery of routine financial and human resources corporate management tasks and functions for the Branch.
Developing, implementing, and maintaining systems and procedures that relate to effective performance in office management, evaluating systems and procedures and implementing change as required to meet new or increased demands.
Establishing and maintaining appropriate information records according to current document control and correspondence management practice.
Contributing to project management, including using project management tools for planning, monitoring and status reporting.
Provide, high quality administrative and business support services, including managing correspondence and communications within CEIH.
Contributing to the provision of effective communication with CEIH team and Department for Health and Wellbeing staff.
Prisoner Finance Officer
Department of Correctional Services
06.2016 - 01.2020
Contribute towards a comprehensive and effective service to prisoners in maintaining an accurate prisoner finance data base by:
Receipting monies on behalf of prisoners from external parties and transferring into appropriate accounts based on regime management.
Deducting and forwarding monies on behalf of prisoners to external parties.
Calculating account balances for prisoners being discharged and issuing of any monies, recording on JIS and arranging necessary transport.
Conducting prisoner pre-pay edit checks and contacting respective work areas to rectify discrepancies. Printing prisoner pay advices and distribution of pay sheets.
Reconciling daily financial transactions.
Providing an effective and efficient correspondence service in accordance with DCS and local policies and procedures.
Coordinating the processing, recording, storage, and disposal of Department records in compliance with State Records, and Departmental standards and requirements.
Maintaining high level customer services, communication and support Management, internal/external stakeholders, and staff to resolve prisoner issues/complaints.
Responsible for taking reasonable care for their own and others’ health and safety and not adversely affecting the health and safety of others.
Responsible for early notification and reporting of workplace hazards, incidents, and injuries.
Receptionist & Administrator
Conservation Council SA
10.2015 - 03.2016
Managing the reception area, attending to all incoming visitors and telephone calls.
Data entry for donations made, updating donor’s list.
Helping people with free bike services. Task include completing appropriate forms, collecting identification documents, tracking the delivery of bikes in proper condition.
Setting up rooms for meetings and events.
PMO Marketing Operations
Accenture Services Pvt. Ltd.
04.2010 - 03.2015
Working with Vice President/Senior Leadership on startup projects/technology set ups. Working with them from Stage 0 until the project goes live, this included resource management, seat utilization, managing training requirements. Working on the 30-60-90 days plan once the project starts.
Setting up meetings, sending invitations, handling client visits and events, preparation of presentation for client visits. Prepare and draft board agenda and board minutes.
Preparing and delivering all key project documentation.
Leading project review sessions with customers and internal stakeholders, preparing power point presentations tracking the action items discussed in the meetings.
Worked on continuous improvement projects with the Vice President to achieve targets.
Update risk logs on sharepoint, follow up with leads to close all open items.
Prepare Governance presentation, record the minutes of the meetings.
Generate timely and accurate reports for analysis. Creating MIS/ Dashboard report.
Conduct internal monthly and quarterly audit and compliance checks and present the reports.
Manage the procurement for new projects, work on Purchase order, invoice creation etc.
Managing team, handling their training and development, performance management, grievances.
Coordinating of annual leave calendars for staff to achieve maximum staff utilization.
MIS (Management Information System) Team Lead
Accenture Services Pvt. Ltd.
11.2009 - 04.2010
Publish standard operational reports such as team utilization metrics, survey trends.
Analyze head count growth, cost saving trends.
Utilize data to identify trends and opportunities for improvement.
Manage ad-hoc analysis and reporting requests.
Build and maintain customized analysis methodology.
Assist in designing insightful report views (excel-based/tool-based or dashboards).
Team Member Design Delivery Services
Accenture Services Pvt. Ltd.
05.2008 - 10.2009
Project Management for Design Delivery Service.
Prepare and schedule meetings across categories with Initiative Stakeholders.
Align meeting schedules to meet go-to-market timelines and stage gates.
Participate in planning meetings and incorporate feedback into final design brief.
Create design orders and request design initiative estimates from design studios.
Quality monitoring based on the monitoring process that has been set by the client.
Providing feedback to teams to strengthen their understanding in the call handling.
Being in contact with the end customer through calls and monitoring Customer Surveys.
Education
Master of Business Administration (MBA) - Human Resource
Skills
Project management and coordination
Risk and change management
Resource allocation and budgeting
Effective communication skills
Stakeholder engagement and relations
Problem solving and analysis
Attention to detail and organization
Time management and multitasking
Documentation preparation and reporting
Vendor selection and management
Cross-functional team collaboration
Agile methodology expertise
Microsoft Office Suite proficiency
Event coordination and planning
Content management systems knowledge
Email marketing tools familiarity
Quick learning and adaptability
Key Achievements
Delivered complex, IT-enabled PRMs initiative, ensuring alignment with objectives and compliance.
Implemented a Stakeholder Relationship Management (SRM) tool, coordinating vendor engagement, procurement, training, and user support.
Strengthened governance and stakeholder collaboration across multi-disciplinary teams, committees, and external partners.
Managed program budgets, procurement, and financial reconciliations with accuracy and efficiency.
Supported major system changes, including Department of Correctional Services telephone system transition.
Led and coordinated hybrid events and workshops, including a large-scale Research Symposium, improving stakeholder engagement.
Improved processes and ways of working by developing reporting templates, workflows, and communication tools.
External Interests
I volunteer at UIOSA, a leading South Australian non-profit, here I help organise a vibrant festival for Lord Ganesh's birth anniversary. This event features multicultural performances and the largest Ganesh idol outside of India. With 10,000 attendees over two days, managing guest coordination and multicultural performances enhances my event planning and community engagement skills. This event fosters talent, cultural diversity, and community economic development.
Timeline
Project Officer, Cancer and Data Intelligence (CANDI) Program
Commission on Excellence and Innovation in Health
07.2025 - Current
Program Support Officer, Patient Reported Measures (PRMs) Program
Commission on Excellence and Innovation in Health
07.2021 - 06.2025
Assistant Project Officer
Commission on Excellence and Innovation in Health
01.2020 - 07.2021
Prisoner Finance Officer
Department of Correctional Services
06.2016 - 01.2020
Receptionist & Administrator
Conservation Council SA
10.2015 - 03.2016
PMO Marketing Operations
Accenture Services Pvt. Ltd.
04.2010 - 03.2015
MIS (Management Information System) Team Lead
Accenture Services Pvt. Ltd.
11.2009 - 04.2010
Team Member Design Delivery Services
Accenture Services Pvt. Ltd.
05.2008 - 10.2009
Quality Analyst
Accenture Services Pvt. Ltd.
10.2004 - 05.2008
Master of Business Administration (MBA) - Human Resource
Student Mentor at St.Chavara center for Teaching Excellence and Educational Innovation (SCCTEEI)Student Mentor at St.Chavara center for Teaching Excellence and Educational Innovation (SCCTEEI)