Sarkis Tchado
Summary
Dynamic leader with proven expertise in team development and customer relationship management, honed at Jan Pro. Excelled in fostering collaborative environments, achieving seamless shift transitions at Broasted Chicken. Skilled in Microsoft 360, I significantly enhanced team performance and customer service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Jan Pro
01.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Night Shift Supervisor
Broasted Chicken
02.2021 - 01.2024
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
Education
Bachelor Of Social Science - Social Sciences
Western Sydney University
Sydney, NSW07.2024
Skills
Team leadership
Certification
White card
Traffic control
Languages
Assyrian
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Turkish
Limited Working
Timeline
Team Leader
Jan Pro
01.2024 - Current
Night Shift Supervisor
Broasted Chicken
02.2021 - 01.2024
Bachelor Of Social Science - Social Sciences
Western Sydney University
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