Summary
Overview
Work History
Skills
Timeline
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Sarona Leleimalefaga

Summary

Dynamic and results-driven professional, excelling in meat preparation and customer service. Proven ability to enhance sales through innovative merchandising displays and foster team collaboration. Skilled in food safety compliance and adept at problem-solving, ensuring high-quality standards and customer satisfaction.

Experienced with meat preparation and butchery support, ensuring quality and consistency. Utilizes precise cutting techniques and maintains rigorous hygiene standards. Track record of reliable teamwork and adaptability in fast-paced environment.

Professional food service worker prepared to contribute effectively to dynamic team. Proven ability to support butchery tasks, ensuring quality and consistency in meat preparation. Known for reliable collaboration and adaptability to changing needs. Skilled in precise cutting, maintaining hygiene standards, and providing excellent customer service. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.

Overview

28
28
years of professional experience

Work History

Data Entry, Butcher Assistant

Elvy's Premium Meat
08.2016 - 04.2025
  • Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
  • Followed strict food safety protocol as outlined by NSW food handling guidelines.
  • Facilitated seamless order processing through accurate record-keeping and clear communication with other departments.
  • Greeted and interacted with diverse customer base, serving needs on individual basis.
  • Packaged and weighed products for customers and supported individual product selection process.
  • Developed loyal customer base through exceptional service, building lasting relationships with patrons.
  • Expedited order fulfilment by working closely with colleagues during peak hours or when faced with large orders on short notice.
  • Enhanced workplace safety culture by vigilantly observing potential hazards and taking immediate corrective actions when necessary.
  • Played an active role in inventory replenishment activities, ensuring a consistent supply of fresh products available for customers.
  • Collaborated with team members for smooth daily operations through effective communication and coordination.
  • Maintained high-quality standards by strictly adhering to food safety regulations during all stages of meat handling.
  • Rotated products to prevent meat spoilage and loss of resources.
  • Supported head butcher with precise cutting, trimming, and deboning of various meats for optimal presentation.
  • Prepared meats for different cooking methods, maintaining cultural relevancy, and catering to customers.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Prepared and cooked meat products to provide customers with samples and test product quality.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
  • Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.

Manager, Butcher

Peter's Meat
08.2009 - 08.2016
  • Increased sales by creating appealing meat displays and ensuring product freshness.
  • Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
  • Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
  • Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
  • Generated repeat business by building rapport with customers through personalized service and attention to detail.
  • Increased team productivity through effective delegation of tasks based on individual strengths and areas of expertise.
  • Implemented ongoing training programs for butchers to stay current on industry trends and best practices in meat processing techniques.
  • Provided exceptional service to customers, answering questions, offering recommendations, and fulfilling special orders.
  • Contributed to higher profits with innovative marketing strategies aimed at attracting new clientele.
  • Reduced waste by implementing proper inventory management and ordering procedures.
  • Improved overall efficiency by streamlining processes for receiving, processing, and displaying meats.
  • Optimized inventory turnover rate by closely monitoring stock levels and adjusting orders as needed.
  • Developed strong relationships with suppliers to ensure consistent quality of products at competitive prices.
  • Promoted sustainable practices by sourcing locally-produced meats whenever possible.
  • Expanded product offerings to meet evolving consumer demands for specialty items such as organic or grass-fed meats.

PICK AND PACK

LAHOOD
03.2006 - 04.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Data Entry/Assistant Manager

Beak & Johnston
10.2000 - 08.2006
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in various documents.
  • Maintained timely and accurate data entry, contributing to an organized and efficient workflow.
  • Streamlined workflow efficiency by proactively identifying bottlenecks in the process and suggesting improvements where necessary.
  • Facilitated accurate reporting by regularly updating records within designated databases or software programs.
  • Assisted in the implementation of a new database system, leading to more efficient data storage and retrieval processes.
  • Optimized filing systems, resulting in easier access to critical information when needed.
  • Organized, sorted, and checked input data against original documents.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Demonstrated flexibility with changing priorities, adapting quickly to urgent requests or shifts in workload requirements.

Assistant Manager, Customer Service

Burger King
06.1997 - 10.2000
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Developed strong relationships with clients, leading to increased repeat business and loyalty.
  • Implemented new policies and procedures to enhance the overall customer experience while adhering to company guidelines.
  • Reduced wait times for customers through efficient task delegation and resource allocation.
  • Oversaw the onboarding process for new employees, providing comprehensive training materials and guidance throughout their initial weeks on the job.
  • Conducted regular evaluations of team performance to identify areas for improvement and implement necessary changes.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Followed through with client requests to resolve problems.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Skills

  • Packaging and labeling
  • Knife handling expertise
  • Meat cutting precision
  • Grinding and mincing
  • Food safety compliance
  • Merchandising displays
  • Customer service
  • Meat weighing and labeling
  • Customer service abilities
  • Food safety
  • Management
  • Efficient precision
  • Inventory processing
  • Meat preparation
  • Multitasking and prioritization
  • Following regulations
  • Computer applications
  • Purchasing stock
  • Weighing, measuring & estimating
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Verbal and written communication
  • Decision-making

Timeline

Data Entry, Butcher Assistant

Elvy's Premium Meat
08.2016 - 04.2025

Manager, Butcher

Peter's Meat
08.2009 - 08.2016

PICK AND PACK

LAHOOD
03.2006 - 04.2009

Data Entry/Assistant Manager

Beak & Johnston
10.2000 - 08.2006

Assistant Manager, Customer Service

Burger King
06.1997 - 10.2000

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Sarona Leleimalefaga