Saroosh Ahmed
Gregory Hills,NSW
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Administrative Officer
Warratah Supplies
11.2023 - Current
- Supervised and guided 10+ employees and responded quickly to questions to improve understanding of job responsibilities.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Practice Manager
Epping Family Medical And Specialist Centre
02.2022 - 03.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients upholding confidentiality.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
- Trained 12+ interns and newly hired team members on office procedures and computer system.
Manager
7/11 Convenience Store
04.2018 - 07.2022
- Cross-trained existing employees to maximize team agility and performance.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed daily paperwork on sales reporting, banking and payroll reporting.
- Accomplished multiple tasks within established timeframes.
Sales Assistant
JB-Hi-Fi
07.2018 - 08.2019
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
Education
Business Administration - Business
Charles Sturt University
Sydney, NSW10.2021
Skills
- File Management
- Business Administration
- Microsoft Office
- Calender Management
- Adaptability
- Telephone Reception
- Management
- Bilingual: Hindi and Arabic
References
Available upon request
Timeline
Administrative Officer
Warratah Supplies
11.2023 - Current
Practice Manager
Epping Family Medical And Specialist Centre
02.2022 - 03.2023
Sales Assistant
JB-Hi-Fi
07.2018 - 08.2019
Manager
7/11 Convenience Store
04.2018 - 07.2022
Business Administration - Business
Charles Sturt University
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