Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sarra Kamat

Wollongong

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

9
9
years of professional experience

Work History

Sales assistant

Telstra Shop
01.2015 - 09.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Receptionist

Balgownie Beauty & Medispa
10.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Sales Assistant

Adairs Retail Group
10.2020 - 01.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.

Education

Certificate 3 & 4 in Business Sales (Allara Learning - Business

Allara Learning
Parkes, NSW
03.2017

12 graduate - undefined

Parkes High School
2014

Diploma Of Beauty Therapy - Hair & Beauty

Wollongong West Tafe
Wollongong, NSW
12.2023

Skills

  • Customer Service (positive feedback through surveys)
  • Team leadership (Assistance in running morning meetings, 3rd in charge, opening and closing premise)
  • Cash handling (Processing bills and Point of Sales items)
  • Achieving targets for sales (Monthly KPIs)
  • Communication skills (Starting conversations and building an understanding for customer needs and wants)

References

Scott Bevan- 0468 955 169- Manager at Telstra Shop Parkes

Sean Sampson- 0427 824 655 - Regional Manager of central west Telstra 

Timeline

Receptionist

Balgownie Beauty & Medispa
10.2022 - Current

Sales Assistant

Adairs Retail Group
10.2020 - 01.2022

Sales assistant

Telstra Shop
01.2015 - 09.2020

Certificate 3 & 4 in Business Sales (Allara Learning - Business

Allara Learning

12 graduate - undefined

Parkes High School

Diploma Of Beauty Therapy - Hair & Beauty

Wollongong West Tafe

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Sarra Kamat