Sarsha-Lea Mohr
Caboolture,Queensland
Summary
Motivated Team Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
RustyZip
09.2023 - 09.2023
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Used POS system to process sales and discounts.
Night Shift Filler
Woolworths
10.2021 - 11.2021
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Team Member
Rosetta Books
10.2016 - 10.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Education
Graduation And Completion of Year 12 -
Brisbane School of Distance Education
West End, QLD11.2018
Certificate II - Information, Digital Media And Technology
Brisbane School of Distance Education
West End, QLD11.2018
Certificate II - Skills For Work And Vocational Pathways
Brisbane School of Distance Education
West End, QLD11.2018
Skills
- Stocking and Replenishing
- Computer Skills
- Teamwork and Collaboration
- Cash Register Operation
- Payment Processing
- POS Systems
- Customer Assistance
- Administrative Support
- Building Customer Loyalty
- Time Management Skills
- Money Handling
- Food Preparation and Safety
Certification
- Responsible Service of Alcohol - (RSA)
- Barista Training - (Completed September 2023)
References
Joseph Devine - CEO - Foot in the Door Training, Caboolture
0439547711
Timeline
Team Member
RustyZip
09.2023 - 09.2023
Night Shift Filler
Woolworths
10.2021 - 11.2021
Team Member
Rosetta Books
10.2016 - 10.2016
Graduation And Completion of Year 12 -
Brisbane School of Distance Education
Certificate II - Information, Digital Media And Technology
Brisbane School of Distance Education
Certificate II - Skills For Work And Vocational Pathways
Brisbane School of Distance Education
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