SARTHAK SHARMA

Perform regular car servicing, including oil and filter changes

• Trained and mentor new and existing crew members on service procedures, food safety, and company standards
• Supported Shift Managers in daily operations including food prep, cleanliness, and customer service
• Lead by example in delivering fast, friendly, and accurate service
• Monitored crew and team leader performance and and provide constructive feedback to improve productivity and morale
• Helped manage labor and task assignments during peak and non-peak hours
• Ensured compliance with health, safety, and hygiene standards at all times
• Assisted with conflict resolution and promote a collaborative team culture

• Greeting customers warmly and assist with product questions, purchases, and returns
• Providing knowledgeable, courteous, and efficient service at the cash register or sales floor
• Maintained a clean, organized, and well-stocked store environment
• Resolved customer concerns or escalate issues to a supervisor when needed
• Stayed informed about current promotions, products, and store policies
• Worked collaboratively with team members to achieve store goals and uphold service standards
• Followed all safety, security, and operational procedures

• Greeting customers and take orders with a friendly and professional attitude
• Prepared and assemble high-quality burgers and sides according to Pattysmtihs’ standards
• Maintained cleanliness of kitchen, dining, and prep areas
• Followed food safety procedures, including temperature checks, hygiene practices, and allergen awareness
• Collaborated with team members to ensure smooth shift operations and fast service
• Handled customer inquiries and resolve minor issues with a focus on satisfaction
• Restock supplies and assist in end-of-day cleaning and shutdown procedures