Sarvjeet Bhinder
Perth,WA
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
ASF Freight Lines
Brabham, WA
07.2023 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Handled confidential documents in an organized fashion according to established protocol
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Responded effectively to sensitive inquiries or complaints
- Responded to customer issues to provide immediate resolution and improve retention.
RETAILER
Mirrabooka news agency
Mirrabooka, Western Australia
10.2016 - 05.2021
- Collaborated with team members to ensure smooth daily operations of the store
- Assisted with training new employees on proper procedures for handling customer service issues
- Provided excellent customer service and handled customer inquiries in a professional manner
- Maintained accurate inventory levels by conducting regular stock counts and restocking merchandise as necessary.
HOUSEKEEPING ATTENDANT
AHS hospitality
Perth, Western Australia
01.2018 - 03.2019
- Participated in regular safety meetings, safety training and hazard assessments
- Performed all work in accordance with established safety procedures
- Cleaned vacant apartments in preparation for move-in using company checklist
- Followed strict health protocols including wearing protective gear when necessary
- Adhered to all safety regulations and standards in order to ensure the safety of guests and staff members
- Complied with all relevant rules, regulations, policies and procedures set forth by the hotel management team.
Education
POST GRADUATE IN COMPUTER APPLIACTION (P.G.D.C.A) -
Kurukshetra university
01.2013
BACHELOR OF ARTS (B.A.) -
Kurukshetra university
01.2011
Skills
- Customer Engagement
- Customer Service
Languages
Hindi
Professional
Punjabi
Professional
Urdu
Professional
English
Professional
Reference
- Param (Manager of ASF Freight Lines) # 0449 281 300
- Vajinder Virk ( Passenger Ticketing Assistant) # 0468 843 636
Timeline
Administrative Assistant
ASF Freight Lines
07.2023 - Current
HOUSEKEEPING ATTENDANT
AHS hospitality
01.2018 - 03.2019
RETAILER
Mirrabooka news agency
10.2016 - 05.2021
POST GRADUATE IN COMPUTER APPLIACTION (P.G.D.C.A) -
Kurukshetra university
BACHELOR OF ARTS (B.A.) -
Kurukshetra university
Similar Profiles
Jatinder BhatiaJatinder Bhatia
Data Entry/Data Capture Clerk at Overland West Freight Lines, Comox Pacific Freight LinesData Entry/Data Capture Clerk at Overland West Freight Lines, Comox Pacific Freight Lines
Bradley FulkersonBradley Fulkerson
P&D Driver/Dockworker/Forklift Operator at Dayton Freight LinesP&D Driver/Dockworker/Forklift Operator at Dayton Freight Lines
Matthew SmithMatthew Smith
Customer Service Representative at Southeastern Freight LinesCustomer Service Representative at Southeastern Freight Lines
Lilian GaborieauLilian Gaborieau
Service Technician at La Laiterie de MontaiguService Technician at La Laiterie de Montaigu
Donna PackhamDonna Packham
Disability support Worker at AnglicareDisability support Worker at Anglicare