Experienced Pharmacy Assistant focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills.
Overview
5
5
years of professional experience
Work History
Pharmacy Sales Assistant
Chemist Warehouse
Shellharbour, NSW
09.2023 - Current
Greeted customers and answered their questions regarding product availability, pricing, and usage.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Receptionist
Kurukshetra University
Kurukshetra, Haryana
03.2020 - 04.2023
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Verified visitors' identification cards before allowing access to the building.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.