Sarwar Nassiry
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aviation Security Officer
Certis
Sydney airport
2025.10 - Current
- Conducted security screenings of passengers and luggage at airport terminals.
- Monitored surveillance systems to detect suspicious activities or behaviors.
- Collaborated with law enforcement to address security incidents and breaches.
- Responded promptly to alarms and incidents, ensuring passenger safety at all times.
- Assessed and monitored security protocols in airports.
Cleaning Professional
Self employed
Sydney , Nsw
2022.06 - Current
- Cleaned residential and commercial spaces using effective cleaning techniques and products.
- Organized cleaning schedules to ensure timely completion of all tasks.
- Maintained inventory of cleaning supplies and equipment for efficient operations.
- Provided exceptional customer service to clients while addressing their cleaning needs.
- Managed client communications to schedule appointments and resolve inquiries promptly.
- Implemented eco-friendly cleaning practices to enhance sustainability efforts in services provided.
- Scrubbed walls, baseboards and windowsills to remove dirt buildup.
- Dusted furniture and surfaces to remove dirt, dust and debris.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Developed a plan for daily cleaning tasks based on specific needs of each area assigned.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Responded to customer inquiries regarding services provided by the company.
- Kept records of completed tasks such as time spent on each task, amount of supplies used.
Sydney airport barista/ sales consultant for wise
Wise
Sydney
2025.06 - 2025.09
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Monitored inventory levels of supplies and restocked when necessary.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Adhered to health department regulations concerning sanitation standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista and All Rounder
The local cafe
Enfield
2025.03 - 2025.07
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Operated cash registers to process customer payments.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Managed cash register and processed transactions with accuracy and integrity.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Head Barista
Iftar
Merrylands, Nsw
2024.12 - 2025.03
- Participated in team meetings to discuss strategies for boosting customer satisfaction ratings.
- Maintained cleanliness of the café area and equipment.
- Provided friendly and courteous service to customers.
- Resolved customer complaints in a professional manner while following company policies and procedures.
- Monitored stock levels of food items such as pastries, muffins.
- Verified that all equipment was functioning properly before opening the café for business each day.
- Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
- Provided excellent customer service by promptly responding to customer inquiries and complaints.
- Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at end of shift.
- Trained new baristas on proper preparation techniques for various coffee drinks.
- Ordered supplies when necessary to ensure adequate inventory levels.
- Followed health code regulations regarding food safety standards in order to maintain a sanitary work environment.
- Received payments from customers and made change as necessary.
- Supervised junior baristas during their shifts ensuring they followed established protocols for preparing coffee drinks correctly.
- Inspected coffee grounds for freshness and replaced them as needed throughout the day.
- Greeted guests with pleasant smile and superior customer service.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Disability Support Worker
Priority Disability Care Australia-NSW
2024.06 - 2024.12
- Assisting with activities of daily living (ADL), Tidy, clean and organize, Documenting and progress note keeping, Promoting community participation, Advocate for a healthy life style, Assist in the development of social participation for participants, Enable access to community services and transport
- Managed challenging behaviors through positive reinforcement techniques.
- Transported clients to appointments, social events, and other activities as needed.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Provided emotional support to individuals with physical or mental disabilities.
- Encouraged independence by teaching skills needed for everyday life.
- Developed strategies to help individuals cope with their disability.
- Created detailed and individualized plans to best support patients.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
Education
Bachelor of Science of Psychology - Psychology
Virginia Commonwealth University
Richmond, VA07.2008
Level III in Individual Support -
Harvard Management Institute
Skills
- Collaboration and Team Building
- Customer Relationship Management
- Family Communication
- Personal Care
- Disability Services
- Client Education
- Individual Support Plans
- Client Needs Assessment
- Coffee preparation
- Customer service
- Inventory management
- Cash handling
- Health regulations compliance
- Staff training
- Team leadership
- Time management
- Problem solving
- Effective communication
- Adaptability under pressure
- Espresso expertise
- Barista mentoring
- Cleanliness enforcement
- Hygiene standards
- Friendly and outgoing
Certification
- CPR Certification, Present
- First Aid Certification, Present
Timeline
Aviation Security Officer
Certis
2025.10 - Current
Sydney airport barista/ sales consultant for wise
Wise
2025.06 - 2025.09
Barista and All Rounder
The local cafe
2025.03 - 2025.07
Head Barista
Iftar
2024.12 - 2025.03
Disability Support Worker
Priority Disability Care Australia-NSW
2024.06 - 2024.12
Cleaning Professional
Self employed
2022.06 - Current
Bachelor of Science of Psychology - Psychology
Virginia Commonwealth University
Level III in Individual Support -
Harvard Management Institute