Sasandi Attanayake
Bundoora,VIC
Summary
Proven ability in enhancing customer satisfaction and streamlining service operations, as demonstrated at Angie's Dumpling Bar. Skilled in food safety practices and relationship management, I excel in high-pressure environments, significantly improving service standards through attentive and friendly service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Kent Hotel
01.2023 - 04.2023
- Maintaining hygiene and cleanliness throughout the restaurant.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Waitress / Trainee Bartender
Angie's Dumpling Bar, Westfield
07.2022 - 12.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Restoring Bar and making cocktails for the customers
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Cleaner
M & A Facility Services
03.2022 - 08.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
Education
Bachelor of Science - Psychology
La Trobe University
Melbourne, VIC10.2024
Diploma in Health Science - Health Science
Nawaloka College of Higher Studies (Unilink)
Swinburne University Of Technology08.2021
Foundation Of Business - Business
Nawaloka College of Higher Studies (NCHS)
Sri Lanka10.2020
Ordinary Level Examination -
Kottawa DHarmapala Maha Vidyalaya
Sri Lanka12.2019
Skills
- Cleanliness
- Table Setting
- Order Taking
- Handling Complaints
- Cash Handling
- Food Running
Timeline
Waitress Trainee
Kent Hotel
01.2023 - 04.2023
Waitress / Trainee Bartender
Angie's Dumpling Bar, Westfield
07.2022 - 12.2022
Cleaner
M & A Facility Services
03.2022 - 08.2022
Bachelor of Science - Psychology
La Trobe University
Diploma in Health Science - Health Science
Nawaloka College of Higher Studies (Unilink)
Foundation Of Business - Business
Nawaloka College of Higher Studies (NCHS)
Ordinary Level Examination -
Kottawa DHarmapala Maha Vidyalaya
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