Summary
Overview
Work History
Education
Certification
Volunteer work
Availability
References
Timeline
Generic

Saša Nikolic

Hampton Park,VIC

Summary

Results-driven professional with a strong background in customer service, project management, and team collaboration. Proven ability to drive successful outcomes and exceed performance targets. Possesses excellent communication and problem-solving skills with a keen eye for detail. A dedicated and adaptable team player eager to contribute to new challenges and enhance organizational success. Seeking opportunities to leverage my skills and experience in a dynamic professional environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Casual

Accent Group Ltd
Narre Warren , VIC
10.2022 - Current

In my current role as a casual employee at Vans Fountain Gate, I actively leverage my skills in customer connection and communication to enhance the overall shopping experience for our valued customers. In addition to direct customer interactions, I actively collaborate with the Fountain Gate team to ensure a cohesive and enjoyable shopping journey for all customers by ensuring a clean, concise, and well-organised workspace.

Associate Dispenser

OPSM
Cranbourne, VIC
11.2021 - 08.2022

As an Associated Dispenser at OPSM, I delivered exceptional customer service and ensured precision in optical dispensing. Key responsibilities included guiding customers through frame and lens selections, managing orders, and staying updated on industry trends. Whilst employed at OPSM, I was appointed head of visual merchandising at the Cranbourne location. This role afforded me a unique opportunity to showcase my organizational and creative abilities.

Busser

Lynbrook Hotel
Lybrook, VIC
06.2019 - 08.2021

As a busboy at Lynbrook Hotel, I played a pivotal role in maintaining a clean and organized dining space. I efficiently cleared and reset tables, supported waitstaff in delivering exceptional service, and ensured overall cleanliness. Additionally, I seamlessly transitioned to serving drinks when required, showcasing versatility and contributing to the overall guest experience.

Education

Diploma of Music Theatre - Music Theatre

Associated Studios Australia
Melbourne, VIC
12.2021

VCE -

Rowville Secondary College - Eastern Campus
Rowville, VIC
11.2019

Certification

  • Responsible Service of Alcohol approved by Liquor Control Victoria for the Victorian Liquor Commission

Volunteer work

  • Volunteering as a bartender for Springvale White Eagles FC, I served drinks at diverse events like birthdays, sports, and weddings. I focused on efficient service, creating a vibrant atmosphere, and ensuring customer satisfaction. Through this experience, I developed strong interpersonal skills, thrived in high-pressure situations, and contributed to the success of each event.
  • Volunteered as a performer at a local music event dedicated to supporting those impacted by the 2019 bushfires.
  • Collaborated with Andrea's Vocal Academy to perform at Relay for Life events in association with the Cancer Council from 2015 to 2017, contributing to fundraising efforts for cancer research.
  • Engaged in volunteer work at local theatres situated in the east/southeast suburbs, offering support and assistance as needed.

Availability

I am available for work on weekdays starting from 4:00 PM onwards.  Additionally, I am fully available throughout the day on weekends

References

References available upon request.

Timeline

Senior Casual

Accent Group Ltd
10.2022 - Current

Associate Dispenser

OPSM
11.2021 - 08.2022

Busser

Lynbrook Hotel
06.2019 - 08.2021

Diploma of Music Theatre - Music Theatre

Associated Studios Australia

VCE -

Rowville Secondary College - Eastern Campus
Saša Nikolic