Sasha Berger
Sydney,NSW
Summary
I'm a commercially-minded and customer obsessed leader with 5+ years in SaaS and eCommerce. Expert in agency enablement, partner-led growth, and product strategy. I thrive in fast-faced environments and love being part of a strong team. I have a natural affinity for translating complex tools into business outcomes. Driven by impact, relationships, and creative storytelling.
Overview
6
6
years of professional experience
Work history
Account Executive
Yotpo
Sydney, Australia
08.2025 - Current
- Managed full-cycle sales for mid-market SMB brands, responsible for achieving a quarterly quota of $250K AUD.
- Achieved 145% of target in December, consistently exceeding quotas in a fast-paced sales environment.
- Closed $310K AUD in new business within my first 5 months in my first full-cycle selling role as an Account Executive, demonstrating rapid ramp and strong deal execution
- Maintained a 60% close rate through effective qualification and value-based discovery
- Executed high-volume outbound prospecting via email, LinkedIn, and calls to generate leads
Partner Success/ Partner Manager
Yotpo
11.2024 - 07.2025
- Manage a portfolio of digital marketing agency partners, nurturing strategic relationships and driving qualified commercial leads for Yotpo
- Conduct regular interstate enablement workshops to educate partners on Yotpo’s platform and strengthen collaboration
- Develop and lead Yotpo’s Managed Service offering, delivering high-touch implementation support to key partners
- Produce and host a Yotpo-branded podcast spotlighting agency and brand leaders to drive top-of-funnel awareness and thought leadership
- Design and run targeted webinars that equip partners with the knowledge and confidence to use and recommend Yotpo products to their client.
Customer Success Manager
Yotpo
10.2022 - 11.2024
- Managed a $2M+ book of business across 150+ eCommerce brands, driving adoption and measurable ROI across Yotpo’s Email & SMS products
- Achieved 120%+ net retention through strategic QBRs, upsell motions, and proactive risk mitigation
- Acted as a trusted advisor to mid-market and enterprise clients, delivering tailored retention strategies and deep product expertise in a high-growth, cross-functional SaaS environment
Customer Success Manager
Perkbox
02.2020 - 10.2022
- Managed 150+ accounts from onboarding the implementation onward
- Renewed and up-sold customers in line with quarterly targets (meeting targets every quarter)
- Organized and analyzed customer usage data and reports, delivering recommendations based on key insights
- Wrote monthly engagement campaigns to customers to drive platform engagement
Education
Bachelor of Social Work (Hons) -
University of New South Wales
Sydney, AustraliaReferences
References available upon request
Timeline
Account Executive
Yotpo
08.2025 - Current
Partner Success/ Partner Manager
Yotpo
11.2024 - 07.2025
Customer Success Manager
Yotpo
10.2022 - 11.2024
Customer Success Manager
Perkbox
02.2020 - 10.2022
Bachelor of Social Work (Hons) -
University of New South Wales