Sasha Dodd
Margate,QLD
Summary
Diligent worker with proven team leadership and problem-solving skills. Excelled in training employees, enhancing customer satisfaction, and streamlining operations. Adept at conflict resolution and ensuring seamless transactions. Demonstrates a positive attitude and adaptability, driving operational excellence and fostering a collaborative work environment. Proven to be a highly motivated and engaged student who has maintained a high GPA.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Guzman Y Gomez
03.2023 - Current
- Train new employees and delegate daily tasks and responsibilities.
- Maintain a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Complete cash and credit card transactions accurately using POS software.
- Oversee daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolve customer complaints over the phone and in person, offering thoughtful solutions to maintain customer satisfaction.
- Collaborate with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Place stock and produce orders on a daily basis.
- Approve time sheets at the end of each shift.
- Conduct frequent food safety checks throughout the shift to ensure correct food handling procedures are in use.
Netball Umpire
Currently Brisbane Netball Association
01.2018 - Current
- Have umpired at Brisbane, Redcliffe, Pine Rivers and Caboolture Netball Associations
- Promoted good sportsmanship among players.
- Improved player understanding of the game through clear communication and explanation of rule infractions.
- Navigated difficult situations using effective communication and explanation of game rules.
- Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during games.
Crew Member
McDonald's Fast Food Restaurant
11.2019 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Handled cash and Eftpos payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Ensured store cleanliness through active cleaning and sanitizing of front and back of house areas
Education
Bachelor of Laws (Honours) - Law
Queensland University of Technology
Brisbane, QLD11-2028
High School Diploma -
Southern Cross Catholic College Secondary
Scarborough, QLD11-2023
Skills
- Positive attitude
- Problem solving skills
- Team leadership
- Strong verbal and written communication
- Conflict resolution
- Quick learner
- Friendly
- Flexible and adaptable
Certification
- Responsible Service of Alcohol [Clear to Work Australia] [obtained on the 03/07/24]
- First Aid and CPR [Australia Wide First Aid][obtained on the 05/07/24]
- National C Umpiring Badge [Pine Rivers Netball Association] [2022]
- Lions Youth of the Year Overall Award and Public Speaking Award [2022]
Timeline
Shift Leader
Guzman Y Gomez
03.2023 - Current
Crew Member
McDonald's Fast Food Restaurant
11.2019 - 03.2023
Netball Umpire
Currently Brisbane Netball Association
01.2018 - Current
- Responsible Service of Alcohol [Clear to Work Australia] [obtained on the 03/07/24]
- First Aid and CPR [Australia Wide First Aid][obtained on the 05/07/24]
- National C Umpiring Badge [Pine Rivers Netball Association] [2022]
- Lions Youth of the Year Overall Award and Public Speaking Award [2022]
Bachelor of Laws (Honours) - Law
Queensland University of Technology
High School Diploma -
Southern Cross Catholic College Secondary
Similar Profiles
Salome IbeSalome Ibe
Line crew at GUZMAN Y GOMEZLine crew at GUZMAN Y GOMEZ
Siumi FernandoSiumi Fernando
Crew Member at Guzman Y GomezCrew Member at Guzman Y Gomez
Bessie PowellBessie Powell
Senior Shift Leader at Guzman Y GomezSenior Shift Leader at Guzman Y Gomez