SASHA MCMULLAN
Riverhills
Summary
Current University student with over 6 years customer service experience from Hospitality, Styling, and Retail. Experienced in administration and gained comprehensive understanding of business management through in-depth knowledge provided by a Diploma of Business.
Overview
9
9
years of professional experience
Work History
Part Time Retail Assistant
Noni B
10.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
CASUAL SALES ASSISTANT
BONDS
11.2023 - 09.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
CASUAL STYLIST
TAROCASH
07.2022 - 08.2023
- Maintained up-to-date knowledge of fashion trends , ensuring relevant styling suggestions for clients.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
- Provided constructive feedback during fittings, helping clients refine their personal style preferences.
CASUAL WAITRESS
THE COFFEE CLUB
03.2020 - 05.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out opening, closing and shift change duties to keep restaurant working efficiently.
- Trained and supported new hires through all daily duties.
Casual Sales Assistant
VPCoins
03.2016 - 01.2019
- Managed and completed online orders.
- Performed cash, card, and check transactions to complete customer purchases.
- Executed visual merchandising strategies to attract customers and drive sales.
- Assisted in the execution of Coin Fair Trade Shows.
- Stocked merchandise, clearly labelling items, and arranging according to year and category.
Education
Dual Bachelor - Business, Creative Industries
QUT
Brisbane, QLD01.2026
Diploma - Business
Barrington College
Brisbane, QLD01.2022
High school diploma -
Centenary State High School
Brisbane, QLD01.2022
Skills
- Customer service
- Stock management
- RSA Certified
- Teamwork
- Merchandising
- Adaptability and resilience
Timeline
Part Time Retail Assistant
Noni B
10.2024 - Current
CASUAL SALES ASSISTANT
BONDS
11.2023 - 09.2024
CASUAL STYLIST
TAROCASH
07.2022 - 08.2023
CASUAL WAITRESS
THE COFFEE CLUB
03.2020 - 05.2022
Casual Sales Assistant
VPCoins
03.2016 - 01.2019
Dual Bachelor - Business, Creative Industries
QUT
Diploma - Business
Barrington College
High school diploma -
Centenary State High School
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