Summary
Overview
Work History
Education
Skills
Languages
References
Extracurricular Activities
Accomplishments
Timeline
Generic

SASHA SGARBOSSA

Berwick,Australia

Summary

Enthusiastic and highly ambitious University graduate ready to use skills, tools, and motivation from completing academia and multiple customer service roles over the last 5 years. Results orientated in both customer service and psychology and human behaviour related avenues with a track record of problem-solving and exceeding targets. Empathy and human connection are valuable parts of the moral compass and this is visible as long lasting connections are achieved.

Overview

8
8
years of professional experience

Work History

Sales Associate

Foot Locker Inc.
09.2020 - Current
  • Part of a team of sales representatives leading sales figures in the state as well as developing into the top four Foot Rocker stores in Australia
  • Facilitated customer interactions using technology, sales tactics, multitasking, and teamwork
  • Assisted individuals with inquiries and grievances with empathy and understanding, leading to positive outcomes
  • Efficiently led operations and logistics team, excelling in running a multi-million dollar store
  • Fine-tuning and assessing individuals' needs and treating all who are interacted with respect and humility.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Waiter

Shanikas Restaurant
01.2016 - 01.2018
  • Developed lasting relationships with customers through attentive service and engaging conversation, resulting in lasting impressions.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Double Bachelor's Criminology/Psychology -

Deakin University
Burwood
10.2023

High School Diploma -

Hillcrest Christian College
Melbourne
10.2018

Skills

  • Life Skills Development
  • Capacity Building
  • Intervention Planning
  • Psychology
  • Motivation Strategies
  • Performance motivation
  • Intuitive Empathy
  • People skills
  • Interpersonal confidence

Languages

Italian
Native or Bilingual

References

Sarah Reedy

Footlocker Inc - Manager

0455 959 000


Nazli Fazlioglu

Footlocker inc - District Manager (VIC, SA, TAS)

https://www.linkedin.com/in/nazli-fazlioglu-47411418b?trk=contact-info


Chantelle Ciar

Footlocker Inc - Assistant Manager

0459221887

Extracurricular Activities

Community Member and Player - Hampton Park United Sparrows Soccer Club

Accomplishments

    Footlocker inc - Multiple top sales awards at state and national levels.


    Blood Donor - Lifeblood Australia


    Director - Grns (vitamin supplement company)

Timeline

Sales Associate

Foot Locker Inc.
09.2020 - Current

Waiter

Shanikas Restaurant
01.2016 - 01.2018

Double Bachelor's Criminology/Psychology -

Deakin University

High School Diploma -

Hillcrest Christian College

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SASHA SGARBOSSA