Sasha Thio-Domingo
Melbourne,VIC
Overview
8
8
years of professional experience
Work History
Fashion Model
People Agency
MELBOURNE, Victoria
02.2022 - Current
- Attended casting calls, fittings, shows and shoots.
- Learned about the fashion industry and self-care.
Retail Assistant
Uniqlo
Barcelona, Barcelona
08.2023 - 11.2024
- Processed payments using cash register, credit card machine and POS system.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Kept up-to-date knowledge of all products available in the store.
- Performed regular inventory checks to ensure accurate stock control.
Call Center Receptionist
Google Ads - French Market
Barcelona, Barcelona
11.2023 - 03.2024
- Researched issues between different databases to collect important information and resolve questions.
- Greeted customers upon arrival and provided them with information regarding services offered.
- Supported call center team members as gatekeeper collecting messages and fielding common questions.
- Resolved customer service issues promptly in an efficient and courteous manner.
- Answered high volume of telephone calls to offer operational information and help with specific issues.
- Redirected Customers to the right service
Retail Assistant
Guess
Melbourne, VIC
11.2022 - 08.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Provided excellent customer service by attending to customer needs in a timely manner.
Retail Sales Assistant
Platypus Shoes
MELBOURNE, Victoria
12.2018 - 02.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Experience in organizing stock.
- Successfully reaching KPI's.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained energy and enthusiasm in fast-paced environment.
Internship Student
Corsa Nautica
Barcelona, Spain
02.2018 - 08.2018
- Advertising and selling water sport activities.
- Segway tour guide.
- Salesman experience.
Hospitality Team Member/Theater Usher
Eurotomb ( Mercat de les Flors)
Barcelona, Spain
01.2017 - 08.2018
- Welcomed guests and assisted with tickets and enquiries.
- Provided general cleaning throughout the shifts.
Education
High School Diploma -
AITES Education Center
Barcelona, Spain06.2018
High School Diploma -
Glen Eira College
Melbourne, VIC11.2016
Skills
- Fluent in English, Spanish, Catalan and French
- Customer service
- Fashion trend knowledge
- Organizing and displaying merchandise
- Adaptable and Flexible
- Certificate in Marketing and Communication
- Security Practices
- Goal-Driven
- People person
Timeline
Call Center Receptionist
Google Ads - French Market
11.2023 - 03.2024
Retail Assistant
Uniqlo
08.2023 - 11.2024
Retail Assistant
Guess
11.2022 - 08.2023
Fashion Model
People Agency
02.2022 - Current
Retail Sales Assistant
Platypus Shoes
12.2018 - 02.2022
Internship Student
Corsa Nautica
02.2018 - 08.2018
Hospitality Team Member/Theater Usher
Eurotomb ( Mercat de les Flors)
01.2017 - 08.2018
High School Diploma -
AITES Education Center
High School Diploma -
Glen Eira College