Sasha Williams

• Solicited customer feedback to identify and improve on areas of weakness.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Monitored workflow to improve employee time management and increase productivity.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives, and communication goals.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Monitored front areas so that questions could be promptly addressed.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Interceded between employees during arguments and diffused tense situations.
• Trained team members on new hotel services and products to support promotional efforts.

I was a teachers aid for 7 years . We had a class of 33 disability students.

Most had down syndrome but I did one on one activities.

Caring for them for recess and lunch helping them make friends outside of their class .

Constant reinforcement of positive play and communication .

Infoyi had to go on maternity leave and the school clsed down i

• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Assisted teachers with supervision and care of group of [Number] children.
• Supported planning and preparation for culturally-diverse class sessions.
• Provided instructional support to students unable to attend regular classes.
• Completed daily reports on attendance and disciplinary performance.
• Supported classroom activities, tutoring, and reviewing work.
• Studied and implemented latest information on specific subjects and learning strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Maintained safety and security by overseeing students in recess environments.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Worked with teacher to optimize learning plans based on student test grades and evaluations.
• Supervised students on field trips for safety and proper behavior in public settings.
• Tutored struggling students individually and in small groups to reinforce learning concepts.