SASHIA BETHLEM

• Documented procedures and business processes and shared information with appropriate stakeholders.
• Assessed business processes and identified ways to boost improvement.
• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Built relationships with vendors to negotiate ideal terms for purchases.
• Evaluated internal needs and developed plans for maintaining optimal supply levels.
• Input, analyzed and reported on data covering all aspects of procurement operations.
• Set up and negotiated contracts to obtain favorable pricing and delivery structures.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Kept institution financially sound by tracking expenses and maintaining detailed records.
• Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.

• Liaised between multiple business divisions to improve communications.
• Facilitated communication and coordination between employees and management by [Action].
• Supports a range of HR programs, policies and processes for the Department including staffing requests, recruitment and selection, FTE management and HR reporting.
• Undertake HR reporting including analysis, collation and presentation of FTE data, salary data and reports of FTE against establishment. The Senior HR Officer is responsible for providing validation support in the preparation of the agency MOIR data submissions.
• Work collaboratively with the Senior HR Consultant in the delivery of a range of HR programs and projects that assist in the achievement of the Workforce Plan, HR branch and Corporate Plans and overarching Department Strategic Plan.
• Work collaboratively with colleagues from the Labour Relations and HR Development teams to ensure an integrated HR service.
• Liaises with the Training Business Services branch in the administration of its service to the Department including payroll and other HR services.
• Responds to routine employee queries and provides advice to ensure the correct use of HR tools and processes.

• Provide project support to assist in the implementation and management of the State Workforce Planning Branch projects and initiatives. This includes monitoring and updating project documentation and assisting in the preparation of correspondence to key stakeholders.
• Develops and updates various reports and plans for meetings with individuals and organisations and assists in the preparation of literature review summaries, progress updates, ministerial briefing papers and contributes to and minutes meetings with stakeholders.
• Identifies and facilitates consultations with project stakeholders. Coordinates the facilitation and maintains engagement of meetings, briefing sessions, forums, teleconferences and workshops with stakeholders, industry, Government and the training sector.
• Responded effectively to changes in project requirements, recalculating deliverables as needed.
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Monitored deadlines and milestones to keep team on track with project schedule.
• Evaluated and solved technical problems affecting project deliverables.
• Produced [Type] and [Type] reports each [Timeframe], updating customers and senior leaders on progress and roadblocks.
• Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

I undertake a range of tasks that provide executive, human resource administration and project support to the Director Human Resources and the Human Resources Branch.

• Providing advice to staff in the Department on HR matters, coordinating the Job Description Form registration process, coordinating Section 102 (secondary employment) applications, and assisting with HR related programs and projects as required
• Coordinating the criminal convictions screening process for the Department. This includes conducting criminal convictions screening audits and preparation of reports and correspondence of cases for submission to the Director General in accordance with the Criminal Convictions Screening Policy
• Administer the Departments intranet within SharePoint for the HR sector
• Identify and resolve technical issues relating to (Excel) timesheets
• Undertaking training course registrations and bookings
• Maintaining professional development records including data input and reporting
• Registering gifts, benefits and hospitality declarations
• Maintaining management system records and intranet updates
• Providing support for other professional development programs and/or events
• Coordinating and preparing replies to Ministerial and other correspondence, coordinating Ministerial, briefing notes, and undertaking document and information searches as required by the Director or Managers.
• Interpret and apply guidelines, policies and procedures to ensure consistency in practices to achieve organisational goals.

• Allocated executive tasks and managed complex calendars and administrative functions.
• Managed [Job title]'s complex and frequently changing travel arrangements and coordinated pre-planning of trips.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
• Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Processed travel expenses and reimbursements for [Number]-member executive team and senior management group.
• Assisted in coordinating implementation of policies and practices across organisation.
• Located and attached appropriate files to incoming correspondence requiring replies.
• Drafting documents on behalf of senior management including: letters, memos, briefing notes, agenda, minutes (having taken notes at meetings), and presentations (PowerPoint). Also, coordinating input to Ministerial correspondence and speech notes and checking drafts, for content, grammar, punctuation and style prior to submission to senior management, ensuring that deadlines are comfortably met.
• Administers and monitors the Executive Directors contingency budget which may include receiving and paying financial invoices on behalf of the Directorates; following up and resolving any travel allowance / corporate credit card queries, and attending to petty cash claims and minor purchases of equipment; preparing credit card reconciliation statements for sign-off by senior management

• Improved overall financial reporting by streamlining control processes and reporting structures.
• Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.
• Complied with established internal controls and policies.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Participates within a customer-focused culture based on established values and behaviours and a team-based approach.
• Contributes positively to a safe team environment which values equity and diversity and enables the achievement of team and personal goals.
• Performs quality control functions in relation to finance processes, including generating reports, verifying the accuracy of finance transactions, documenting incorrect finance transactions and ensuring appropriate corrective action.

• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
• Organized budget documentation and tracked expenses to maintain tight business controls.
• Verified postings to ledgers to confirm accurate entry and account balances.
• Reported financial data and updated financial records in ledgers and journals.

• Presented social media campaign ideas.
• Collaborated with team members to help expand marketing channels.
• Assisted in creation of pre-season marketing plans to support department and divisional strategies.
• Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
• Tracked schedules, expenses and communication between project stakeholders.

• Collected, arranged and input information into database system.
• Tracked and analyzed reports to determine needed improvements.
• Analyse and process claims submitted by contracted Registered Training Organisations (RTOs) for payment, in accordance with the Funding Agreement. Report any identified non-compliant claims to RTOs with advice of required changes.
• Report significant Funding Agreement non-compliances from claims to Funding Team Leader.
• Provide assistance to Funding Team Leader and senior staff in preparing for audits undertaken with contracted RTOs including desktop audits and where appropriate participate in audits.
• Provide contractual advice, education and direction, and operational support to potential, new and existing RTOs, to facilitate their fulfillment of the Department’s delivery and reporting requirements related to training services.
• Provide effective communication to RTOs, ensuring to develop and maintain working relationships between two parties.
• Develop and maintain understanding of relevant policies and procedures that influence/impact on payments made against the Funding Agreement.