Sashnia Julies
Perth
Summary
Motivated and skilled service professional with exceptional communication abilities and a strong background in customer service. Dedicated to adhering to health and safety guidelines, ensuring proper handling of products. Committed to supporting team members and proactively addressing issues to enhance overall efficiency and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Muzz Buzz
12.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Retail Assistant
Sunglasshut
11.2023 - 05.2024
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Waitress
The Chase Bar And Bistro
02.2020 - 11.2022
- Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
- Increased staff retention through effective hiring, training, and performance management practices.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Developed innovative marketing strategies for increased foot traffic and revenue growth.
Education
Nursing
Murdoch University
Perth, WA09.2026
Baldivis Secondary College
Perth, WA10.2022
Skills
- Inventory Management
- Adaptive and Creative
- Cash Handling
- Customer Service
- Communication
- Problem-solving
Certification
Completed a CERT IV - In Nursing studies and achieved the most consistent award, upon graduating high school in 2022.
Responsibilities
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Handled food safely and kept spaces clean to protect customers from food-borne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Unlocking and locking the store.
References
Manager at The Chase Bar and Bistro
Julie Brown
0401491557
Head Chef at the Chase Bar and Bistro
Kevin Beardmore
0420863810
Victoria Crunkhorn
Manager at Muzz Buzz Forrestdale
0466458297
Genieve Loi
Manager at Sunglasshut
0435254175
Timeline
Retail Assistant
Sunglasshut
11.2023 - 05.2024
Barista
Muzz Buzz
12.2022 - Current
Waitress
The Chase Bar And Bistro
02.2020 - 11.2022
Nursing
Murdoch University
Baldivis Secondary College
Completed a CERT IV - In Nursing studies and achieved the most consistent award, upon graduating high school in 2022.
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