Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sasidar Baba Ramasamy

Perth,Western Australia
Sasidar Baba Ramasamy

Summary

I'm a student at The University of Western Australia pursing my Master's in Business Analytics. I'm currently looking for a part-time job in customer service/ retail / back office/ inventory. I have close to 5 years of work experience across various domains - from delivering newspapers to working in a corporate consulting firm.

Overview

5
years of professional experience

Work History

Fractal Analytics

Consultant
09.2021 - 04.2023

Job overview

  • Project 3: Analyst - Music & Entertainment BI at YouTube - APAC & US

Create various reports based on requirement & convey trends to stakeholders to identify watch-time, traffic, creator metrics etc.

Deliver insights on various elements across countries in APAC and US regions


  • Project 2: Analyst - Strategy & Operations at BUPA-Australia

Develop dashboards for business stakeholders to facilitate better understanding of Hospital, Medical and Ancillary data and their respective serviced claims, their behaviour patterns, comparisons, trends


  • Project 1: Analyst at Citi Bank - US

Leverage SQL, SAS and Excel skills to retrieve data from various sources and perform ETL depending up requirements
Deliver monthly forecast for acquisition, EOP, funded balance and contra revenue based on the current financial year budget for the Retail Acquisition team and its stake holders across various products and channels

Escalent

Analyst
12.2019 - 09.2021

Job overview

  • Work as part of the Compliance/Quality analytics team as an individual contributor engaging daily with key social-media client's stakeholders (Facebook) and other vendors of the client
  • Identified and resolved problems through root cause analysis and research.
  • Queried databases for information needed for report processing.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Lead creation and presentation of monthly/weekly performance reports

NTT DATA Global Delivery Services Private

Operations Associate
08.2019 - 11.2019

Job overview

  • Work as part of the Compliance Screening Operations team as an Analyst for a key global investment bank client (Goldman Sachs)
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Collaborated with other departments to establish smooth implementation of operational processes and procedures.
  • Investigate/analyze customers for any suspicious activity, behaviour and criminal records that could pose a risk to client
  • Take appropriate actions and escalate according to risk level to identify and eliminate/minimize the risk posed by individual customers/entities

Amazon

Transaction Risk Investigator
08.2017 - 07.2018

Job overview

  • Investigate/analyze suspicious activity and behaviour that could pose a risk to our customers on the amazon.com /amazon.in/amazon.eu and other subsidiaries of amazon
    Take appropriate action to identify and help minimize the risk posed by fraud pattern and trends and make sure amazon does not transact with sanctioned parties
  • Take appropriate action on investigated transactions based on established SOPs, government regulations such as OFAC, EU Sanctions etc

The Hindu

Intern
06.2016 - 08.2016

Job overview

  • Interacted with customers by phone, email, or in-person to provide information.
  • Interacting with suppliers, vendors, customers and readers of all socio-economic groups and identify their experience and discussion of the pros and cons of the newspaper on a daily basis and report the same.
  • Monitor distribution, sales and circulation details and collect field data from suppliers and vendors of The Hindu newspaper and competitor newspapers, across 5 areas in Coimbatore city and report the findings
  • Coordinating with vendors for requirement of boards, leaflets. and hangers for product placement and advertising

Education

University of Western Australia
Perth, WA

Master's in Business Analytics
06.2025

Sri Krishna Arts And Science College
Coimbatore, TN, India

Bachelor of Business Admin. from Business Management
05.2017

Skills

  • Strong interpersonal and communication skills
  • Confidence in working independently while maintaining a strong commitment in supporting the team's shared goals and success
  • Demonstrated positive customer service skills, delivering personalized support for client satisfaction and loyalty
  • Problem-solving skills
  • Easily adaptable to new skill-sets and willingness to learn on the go
  • Technical Specifications (SQL, Power BI, Microsoft Excel, Microsoft Office Suite)

Timeline

Consultant

Fractal Analytics
09.2021 - 04.2023

Analyst

Escalent
12.2019 - 09.2021

Operations Associate

NTT DATA Global Delivery Services Private
08.2019 - 11.2019

Transaction Risk Investigator

Amazon
08.2017 - 07.2018

Intern

The Hindu
06.2016 - 08.2016

University of Western Australia

Master's in Business Analytics

Sri Krishna Arts And Science College

Bachelor of Business Admin. from Business Management
Sasidar Baba Ramasamy