Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Family Health Medical Centre
04.2022 - Current
Maintained patient databases and updated information in alignment with HIPAA protocols.
Used pracsoft and medical director to schedule appointments for doctor visits and procedures.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Reviewed and sent medical records to other physicians upon request.
Enhanced office productivity by handling high volume of callers per day.
Organized paperwork such as charts and reports for office and patient needs.
Pulled charts and prepared for nurse and doctor assessment.
Entered procedure codes and diagnosis codes into medical billing software.
Completed and filed financial documentation for accounting purposes.
Scheduled, rescheduled and cancelled appointments for dental patients.
Received, recorded and filed medical payments by check, cash and credit card.
Welcomed 70-80 patients and visitors per day via telephone and in person.
Assistant Manager
Usko Caravans PTY LTD
04.2020 - 04.2022
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
Education
Bachelor of Science - Biotechnology
Bangalore University
Bangalore ,india
09.2021
Skills
Critical Thinking
Teamwork and Collaboration
Interpersonal and Written Communication
Healthcare Administration
license
Australian drivers licence
reference
Mrs.Bharti Choudhary -Practice nurse of family health medical centre
Mobile Number - 0430740030
Mr. Dilan Bandara- Director of usko caravans pyt ltd
Timeline
Medical Receptionist
Family Health Medical Centre
04.2022 - Current
Assistant Manager
Usko Caravans PTY LTD
04.2020 - 04.2022
Bachelor of Science - Biotechnology
Bangalore University
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