Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Sasipan Srivilailuck

The Vines ,WA.
Sasipan  Srivilailuck

Summary

Proven leader and adept negotiator, I boosted sales by over 20% at Dirk Ibrom Optik through innovative strategies and strong client relationships. Skilled in customer service and team leadership, I excel in creating solutions that enhance client satisfaction and drive business growth. My adaptability and keen problem-solving abilities contribute to my consistent achievement of targets.

Knowledgeable Desired Position with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2026
years of professional experience

Work History

Chada Thai Restaurant

Function Manager

Job overview

Dirk Ibrom Optik

Sales Manager
05.2007 - 11.2025

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Attended industry events and conventions to expain sales opportunities.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.

City of Beilngries

Tour Guide
01.2011 - 12.2016

Job overview

  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
  • Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
  • Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.
  • Ensured safety and comfort for all participants, promptly addressing any concerns or emergencies that arose.
  • Elevated tour group satisfaction, tailoring each tour to meet diverse interests and accessibility needs.
  • Crafted and distributed engaging promotional materials, drawing attention to seasonal tours and special events.
  • Negotiated with venue managers for special access to closed or restricted areas, adding unique value to tours.
  • Collaborated with local businesses to include exclusive stops on tours, enhancing guests' experiences and supporting community.
  • Adapted tours to accommodate varying physical abilities, ensuring inclusive and enjoyable experience for all guests.

Barter Enterprise

Farm Hand
01.1997 - 05.2005

Job overview

  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.

Dear Book

Account Executive
01.1992 - 08.1994

Job overview

  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.

Hattori Interproduct

Designer
02.1989 - 11.1991

Job overview

  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
  • Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
  • Created marketing materials, including brochures, flyers and product catalogs to brand standards.

Pro&adds International

Graphic Designer
02.1987 - 04.1989

Job overview

  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.

Education

University of Western Australia
Perth, WA

PhD. Candidate from Architecture Landscape And Visual Arts

University Overview

Research of accessible learning environment and equipment aidsfor people who are blind and visually impaired.


Publication for universal design conference, Japan 2005

Curtin University
Perth, WA

Master Of Design from Desinn And Design Therapy
04.2003

University Overview

Curtin University
Perth, WA

Postgraduate Diploma In Design from Design, Design Therapy
02.1996

University Overview

Curtin University
Perth, WA

Bachelor Of Design from Graphic Design
02.1994

University Overview

Phanakorn Teacher College
Thailand

Bachelor Of Arts from Design
11.1991

University Overview

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Verbal and written communication
  • Staff management
  • Task delegation
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Sales techniques
  • Conflict resolution
  • Negotiation
  • Product management
  • Budget control
  • Emergency response
  • Clear communication
  • Safety procedures
  • Disciplinary techniques
  • Effective communication
  • Problem resolution
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team development
  • Staff training
  • Employee coaching and mentoring
  • Negotiation and conflict resolution
  • Problem-solving aptitude

Languages

Thai
Native or Bilingual
English
Native or Bilingual
German
Limited Working

Timeline

Tour Guide
City of Beilngries
01.2011 - 12.2016
Sales Manager
Dirk Ibrom Optik
05.2007 - 11.2025
Farm Hand
Barter Enterprise
01.1997 - 05.2005
Account Executive
Dear Book
01.1992 - 08.1994
Designer
Hattori Interproduct
02.1989 - 11.1991
Graphic Designer
Pro&adds International
02.1987 - 04.1989
Function Manager
Chada Thai Restaurant
University of Western Australia
PhD. Candidate from Architecture Landscape And Visual Arts
Curtin University
Master Of Design from Desinn And Design Therapy
Curtin University
Postgraduate Diploma In Design from Design, Design Therapy
Curtin University
Bachelor Of Design from Graphic Design
Phanakorn Teacher College
Bachelor Of Arts from Design
Sasipan Srivilailuck