Niclas Didinger
Summary
Detail-oriented individual well-known for improving opportunities at local restaurants. Sharp and well-trained in providing high class service and customer experiences. Pursuing a position in Food and Beverage where attention to detail and exemplary service skills will be appreciated.
Overview
7
7
years of professional experience
Work History
F&B Attendant
Harbourfront Seafood Restaurant
Wollongon, NSW
01.2024 - 05.2024
- Greeted guests and provided excellent customer service.
- Performed opening and closing duties such as resetting tables, restocking supplies and cleaning equipment at end of shift.
- Received orders from customers for food and beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
F&B Attendant
The Reef House Boutique Hotel & Spa
Palm Cove, QLD
07.2023 - 11.2023
- Greeted guests and provided excellent customer service.
- Assisted in setting up the dining area, including tables, chairs, linens, glassware, silverware, and dishware.
- Maintained knowledge of menu items and specials to assist guests with selections.
- Received orders from customers for food and beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
Assistant Restaurant Manager Fine Dining
Restaurant Kai3 1* Michelin
Sylt, Germany
01.2022 - 03.2023
- Organized the restaurant staff to create excellent service experiences for the customers.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Assisted the Sommelier with all of his tasks including serving and recommending wine, champagne, beer and sake.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
Bartender / Chef De Rang- Bar
Budersand Hotel Golf & Spa
Sylt, Germany
10.2020 - 01.2022
- Cordially welcomed guests to restaurant and led them to seats.
- Engaged each and every restaurant guest through effective communication and active listening skills, delivering exceptional service.
- Offered insight into menu items and detailed daily specials to enable guests to make well-informed decisions of drink options.
- Developed standard recipes and techniques for drink preparation and presentation, promoting consistently high-quality drink items.
- Mixed and served both alcoholic and non-alcoholic drinks for guests by following standard recipes and procedures.
Bar Supervisor
Schilling Roofbar
Heidelberg, Germany
08.2018 - 08.2020
- Maintained detailed inventory of bar supplies and stocked work areas.
- Performed opening and closing procedures each day.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Consulted with vendors to evaluate and add new selections to bar offerings.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Poured wine, beer and cocktails for patrons.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Performed cocktail courses on special occasions.
Commis De Rang /Bartender
Grandhotel Hessischer Hof
Frankfurt, Germany
02.2017 - 02.2018
- Prepared workstations with ingredients and tools to increase efficiency.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
State-certified Business Economist–specializing in Hotel Business Administration & Hotel Management - Hospitality
Hotelfachschule Heidelberg
Heidelberg07.2020
Apprenticeship in a 5 star superior hotel - Hospitality
Grandhotel Hessischer Hof
Frankfurt02.2017
High School Diploma -
Marion Dönhoff Gymnasium
Lahnstein07.2014
Skills
- Interpersonal and Written Communication
- Problem Solving
- Time Management
- Team Leadership
- Exceptional standards in customer service and customer liaison
Languages
German
Native/ Bilingual
English
Professional
Timeline
F&B Attendant
Harbourfront Seafood Restaurant
01.2024 - 05.2024
F&B Attendant
The Reef House Boutique Hotel & Spa
07.2023 - 11.2023
Assistant Restaurant Manager Fine Dining
Restaurant Kai3 1* Michelin
01.2022 - 03.2023
Bartender / Chef De Rang- Bar
Budersand Hotel Golf & Spa
10.2020 - 01.2022
Bar Supervisor
Schilling Roofbar
08.2018 - 08.2020
Commis De Rang /Bartender
Grandhotel Hessischer Hof
02.2017 - 02.2018
State-certified Business Economist–specializing in Hotel Business Administration & Hotel Management - Hospitality
Hotelfachschule Heidelberg
Apprenticeship in a 5 star superior hotel - Hospitality
Grandhotel Hessischer Hof
High School Diploma -
Marion Dönhoff Gymnasium
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