Summary
Overview
Work History
Education
Skills
certificates
Timeline
Generic

Saskia Mccarthy

Melbourne,Victoria

Summary

As of just finishing high school I am looking to seek more work in hospitality and am enthusiastic to take on some new responsibility!

Overview

4
4
years of professional experience

Work History

Cafe Supervisor

PARC
11.2021 - Current
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Operated espresso machines and frothed milk to create lattes/flat whites/cappuccinos etc.
  • Cooked numerous foods with deep fryers, ovens and microwaves
  • Worked under immense pressure and stressful peaks of service

Boba Tea Barista

Share Tea
08.2021 - 02.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created wide variety of hot and cold drinks.

Fast Food Team Member

KFC
02.2020 - 12.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations.
  • Reduced customer wait times by quickly operating customer window and sales register.

Education

High School Diploma -

Frankston High School
Frankston, VIC
11.2023

Skills

  • Coffee Shop Operations
  • Customer Engagement
  • Food Orders
  • Sanitation
  • Staff Management
  • Customer Experience Management

certificates

-CPR certificate 

-Working with children's check 

-Responsible serving of alcohol being completed

Timeline

Cafe Supervisor

PARC
11.2021 - Current

Boba Tea Barista

Share Tea
08.2021 - 02.2022

Fast Food Team Member

KFC
02.2020 - 12.2020

High School Diploma -

Frankston High School

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Saskia Mccarthy