Aiden Jay

Work to support housekeepers team. stock linin, towels etc. Disposed of trash and recyclables each day to avoid waste buildup. Take care of cleanliness of the hotel public area. Carry the baggage for customers. Assist customers and team as much as possible. Greet customer and giving primary information if they need.

Cleaned guest's rooms and making beds. Service customers' need to their room when customers need extra amenities or service. Greeted every guests and giving them good experience during their stay.

Greeted customers and recommend the menu. Served customers food carefully and giving any information about the food. Prepared delivery orders and managed and paired order for delivery.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Interviewed, selected, trained staff.
• Greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

• Monitored call center service. Improving team's service quality by giving specific training. Making monthly report and solution plan to improve service quality
• Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.

Acknowledged and greeted customers warmly as they enter the store. Presented products and recommended products which customer needs. Communicate effectively with customers, fellow employees, and store management. Giving customers good experience during shopping.

• Cleaned guest rooms by replacing used towels and linens vacuuming floors, making beds, cleaning toilet, clean public area.