Sathish Balakrishnan
Truganina
Summary
Dynamic sales professional with a proven track record at Werribee Tatts and News, excelling in customer relationship building and driving sales growth. Skilled in coaching and mentoring, I effectively enhanced team performance while consistently exceeding targets. Adept at leveraging customer service expertise to foster loyalty and repeat business.
Overview
27
27
years of professional experience
Work History
Salesperson
Werribee Tatts and News
06.2023 - 02.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Informed customers of promotions to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
Franichise Owner,
Pizza Hut
01.2021 - 03.2024
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Cultivated strong relationships with customers via in-store connections and strong social media presence.
- Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
Design Engineer
Parthenon Marbles and Granites
01.2008 - 02.2008
- Successfully met challenging client requirements by developing tailored engineering solutions that exceeded expectations.
- Improved product quality by conducting detailed design reviews and implementing necessary changes.
- Delivered detailed product specifications and design guidelines to support manufacturing excellence.
CAD Design Engineer
Trinity Mechanical Services
06.2001 - 12.2007
- Developed innovative design solutions, addressing complex engineering challenges and meeting client requirements.
- Reduced time spent on revisions by thoroughly reviewing designs for compliance with specifications and codes prior to submission.
- Expanded company capabilities in niche markets by developing expertise in specialized CAD software applications.
- Provided technical support to other departments as needed for clarification or resolution of design issues.
Apprentice Engineer
Aqua Sub Engineering
07.1998 - 03.2001
- Used 3D and 2D CAD tools to design, develop and engineer high-quality models.
- Streamlined workflow by developing and maintaining CAD libraries and templates, improving overall project efficiency.
- Improved operational efficiency by developing automated drafting processes using custom scripts within CAD software platforms.
Education
Dipolma - Mechanical Engineering
Sree Narayana Guru Institute of Technology
Coimbatore, India04-1998
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Timeline
Salesperson
Werribee Tatts and News
06.2023 - 02.2025
Franichise Owner,
Pizza Hut
01.2021 - 03.2024
Design Engineer
Parthenon Marbles and Granites
01.2008 - 02.2008
CAD Design Engineer
Trinity Mechanical Services
06.2001 - 12.2007
Apprentice Engineer
Aqua Sub Engineering
07.1998 - 03.2001
Dipolma - Mechanical Engineering
Sree Narayana Guru Institute of Technology
Similar Profiles
KAILASH KUMAR VINUKAILASH KUMAR VINU
Retail Shop Sales Assistant at Tatts Lotto / News AgencyRetail Shop Sales Assistant at Tatts Lotto / News Agency
Katty Romero-VieraKatty Romero-Viera
Manager and Bartender at Tatts and TacosManager and Bartender at Tatts and Tacos
HUY NGUYENHUY NGUYEN
Tattslotto Retailer at Highett Tatts & GiftsTattslotto Retailer at Highett Tatts & Gifts