A results-driven Quality & Delivery Leader with over 25 years of experience in leading and managing large-scale, complex testing for client-facing transformation programs. Demonstrated success in aligning quality engineering with strategic business objectives, specifically in financial services. Proven ability to lead high-performing teams, deliver innovative testing solutions, and manage executive-level client and internal stakeholders. Expertise spans across agile methodologies, DevOps, and emerging technologies, with a strong track record of improving team performance and exceeding client expectations.
· Developed, tested and installed supply chain planner solution i2 DP for a leading telecom domain in US
· Worked for Impact analysis on technical & functional requirements, development and testing of enhancements
· Handled team of 15 people working on multiple technologies and platform and delivered solutions
· Created suitable testing framework to meet testing mandate, followed R and D activities for key optimization areas
Achievements
· Achieved 96% in customer satisfaction index for telecom project for 2 years
· Designed and deployed in house automation tools and framework reducing development cycle by 19% for faster deliveries
· Received three internal awards for deploying best practices and solutions resulted in productivity increase by 21%
· Involved in migrating forms and reports from Oracle 6.0 to Oracle 12i and providing technical support
Achievements
· Successfully managed 6 conversion projects
· Reduced development efforts by 17% with new techniques on coding and parameterization
· Critical projects delivered with record time in less than 48 person hours
· Designed, developed, tested and implemented new ERP system and upgraded existing one across different locations of India
Achievements
· 23% increase in sales by completing on time installation of ERP package
· Subject matter expert in providing training to 120 end users
· Invented award winning operational research methods resulting 14% cost reduction
Citizenship: Australian Citizen
Received overall 23 awards in last 12 years of service that includes 6 top BU awards in last 3 years
Created two patents on Test Data Generation both filed and granted in US and EU