Sathsindu Perera
Newport,VIC
Summary
Highly motivated Information Technology student at Victoria University with a specialization in web and mobile application development.
Proficient in modern programming languages and development frameworks, with hands-on experience in network configuration and troubleshooting. Demonstrated ability to deliver excellent customer service in technology retail environments, coupled with a strong foundation in data analysis and software engineering. Adept at managing technical projects from conception to completion, ensuring high-quality deliverables and optimal performance. A proactive team player with exceptional problem-solving skills, ready to contribute to innovative IT solutions and drive technological advancements.
Overview
2
2
years of professional experience
Work History
Permanent Store Team Member
Officeworks
Maribyrnong, VIC
09.2022 - Current
- Provided excellent customer service in both in-store and online settings, focusing on technology products and services.
- Processed transactions efficiently, including both cash and credit card sales, using POS systems.
- Assisted customers in understanding and choosing technology products, promoting deals, and closing sales.
- Assisted customers with network configurations, including router setup and troubleshooting connectivity issues.
- Prepared the store for closure, ensuring all technology products were secured and displays were organized.
Education
Bachelor of Information Technology -
Victoria University, Footscray Park
Footscray, VIC06.2024
Diploma of Information Technology -
UTS College
01.2022
Alethea International School
12.2019
Skills
- Languages: HTML, CSS, JavaScript, Python, PHP, Java
- Development: MySQL
- Data Analysis: Linear Regression, Correlation Analysis
- Tools: Git, VS Code, Jupyter Notebook, Wireshark
- Technical Support: Network configurations, router setup, troubleshooting
- Customer Service: In-store and online support, transaction processing, product promotion
- Soft Skills: Leadership, Teamwork, Communication
References
- Mr. Thushara De Zoysa, Director, New Thushine, thushara_ss@hotmail.com, 0450 067 165
- Mrs. Purnima Perera, Area Specialist, Officeworks, pgammana@officeworks.com.au, 0412357467
Timeline
Permanent Store Team Member
Officeworks
09.2022 - Current
Bachelor of Information Technology -
Victoria University, Footscray Park
Diploma of Information Technology -
UTS College
Alethea International School
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