Compassionate Clinical Nurse Manager with expertise in aged care and deep knowledge of industry legislation and best practices. Committed to maintaining high standards of care while fostering continuous learning and adaptability in dynamic environments. Dedicated to delivering quality care and enhancing patient outcomes.
Work History
Clinical Manager - 82 Bed Facility
5 Months
Capecare | 02.2026 - Current
Experienced Clinical Manager and Registered Nurse with over 10 years of aged care experience across New Zealand and Australia. Led clinical leadership initiatives, managed medication compliance, oversaw incident management, and supervised staff to enhance person-centred care. Led multidisciplinary teams to ensure compliance with Aged Care Quality Standards, managed complex clinical issues, and implemented continuous quality improvement initiatives. Applied knowledge of clinical governance, risk management, accreditation requirements, and aged care legislation to deliver safe, high-quality care and achieve positive outcomes for residents.
Directed clinical operations to ensure adherence to healthcare regulations and uphold quality standards.
Managed interdisciplinary teams to enhance patient care delivery and operational efficiency.
Developed and implemented strategic initiatives to improve service quality and patient satisfaction
Clinical Nurse Manager- 96 Bed Facility
2 Years 3 Months
Radius Kensington Residential Care | 04.2024 - Current
Oversee the delivery of high-quality clinical care to elderly residents, ensuring adherence to best practices and standards.
Provide clinical guidance and support to nursing staff, including mentorship, training, and supervision.
Implemented and evaluated care plans, adjusting strategies to meet the evolving needs of residents.
Implement and evaluate care plans, making adjustments as needed to meet the evolving needs of residents.
Coordinate with interdisciplinary teams to deliver comprehensive care and address complex cases.
Lead quality improvement initiatives to enhance patient care outcomes and operational efficiency.
Conduct regular audits and assessments to ensure compliance with clinical guidelines and regulatory standards.
Managed budgets to ensure resource utilization aligned with operational needs.
Develop and enforce policies and procedures that align with regulatory requirements and organizational goals.
Conducted audits and assessments to verify compliance with clinical guidelines and regulatory standards.
Train, and evaluate nursing staff, fostering a supportive and professional work environment.
Served as primary contact for residents and families, addressing concerns and communicating updates on care plans.
Ensure that care is delivered with empathy and respect, maintaining high standards of patient-centered care.
Facilitate family meetings and support groups to improve communication and engagement with care.
Ensure that the facility meets all local, state, and federal regulations and standards related to aged care.
Oversaw daily operations of nursing staff, ensuring adherence to care protocols and standards.
Registered Nurse 54 Bed Facility
2 Years 2 Months
Aparangi Residential Care Unit, Te Kauwhata | 02.2022 - 04.2024
Provided direct patient care, stabilized patients, and determined the next course of action.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Reviewed post-operative orders and continuously monitored patients' post-operative vitals.
Advocated for patients by communicating care preferences to practitioners, ensuring interventions aligned with treatment goals and addressing insurance coverage limitations.
Assessed ongoing support needs of residents to facilitate their progress in living situations. for residents in the care unit to help them progress in living situations.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other complex conditions to enhance overall patient well-being.
Assisted CNLs in GP rounds and updated families accordingly.
Evaluated healthcare needs and treatment goals of each patient, connecting them to optimal providers and resources for comprehensive care.
Gained knowledge and applied Treaty of Waitangi at the the workplace while dealing with residents and family members.
Gained knowledge and applied Treaty of Waitangi at the the workplace while dealing with residents and family members.
Managed care from admission to discharge.
Healthcare Assistant
2 Years 9 Months
Ryman Healthcare | 02.2019 - 11.2021
Facilitated patient hygiene, comfort, nutrition, and mobility while monitoring and reporting changes in condition.
Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
Oversaw patient use of commodes and bathrooms while providing assistance with hygiene needs.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Aided nursing staff in care for incontinent patients and encouraged adherence to continence care practices.
Lifted patients using specialized equipment to ensure safety during transfers. using appropriate equipment in accordance with moving and handling policy.
Healthcare Assistant
4 Years 6 Months
Life Plus | 06.2014 - 12.2018
Delivered high standard of holistic care to patients to promote equality and dignity.
Assisted nursing staff in providing care for incontinent patients and implementing continence care plans.
Supported nursing staff with care of incontinent patients and promotion of continence care.
Delivered holistic care to patients, ensuring equality and dignity in all interactions.
Aided patients with walking and limb exercises to improve strength and balance.
Assisted patients with daily activities to enhance their comfort and mobility. with walking and limb exercises to improve strength and balance.
Observed patient skin conditions and reported findings to registered nurse.
Transported patients between rooms and appointments or testing locations.
Clinical Instructor
1 Year 11 Months
Punjab National Nursing Institute, India | 12.2010 - 11.2012
Led daily operations by providing laboratory instruction, student advisement and industry best practices.
Implemented educational techniques that enhanced student comprehension and streamlined learning processes.
Supervised students when administering medications to maintain patient safety.
Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
Distributed course syllabus and communicated course standards and learning objectives to students.
Instructed and coached students to address academic challenges and foster personal development.
Collaborated with department heads, staff, and faculty to design engaging curriculum and enhance nursing program instruction.
Education
Postgraduate Certificate - Health Science
University of Waikato | Hamilton, New Zealand | 01-2024
Bachelor of Science - Nursing
Universal College of Nursing | Palmerston North, NewZealand | 01-2021
Diploma - Health and Wellbeing
NEWZEALAND TERTIARY COLLEGE | Auckland, New Zealand | 01-2021
ADON and Regional Director of Clinical Services at Atlas Rehabilitation and HealthcareADON and Regional Director of Clinical Services at Atlas Rehabilitation and Healthcare