SATINDER KAUR
Melbourne,VIC
Summary
Compassionate community and social service specialist with background in developing and implementing programs that serve diverse populations. Skilled in crisis intervention, case management, and program development to address various social issues. Demonstrated ability to build strong relationships with community members and stakeholders leading to enhanced support networks and improved outcomes for clients. Have made significant contributions to team efforts through innovative problem-solving and commitment to continuous improvement in service delivery.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Community Support Worker
MONASH HEALTH
CLYDE, VIC
05.2022 - Current
- Responsible for providing administrative support to the office
- Handling incoming and outgoing mails and ensuring that they are properly distributed and filed
- Managing the office supplies by ordering and restocking as necessary
- Assisting in the preparation of reports, presentations, and other documents
- Maintaining and updating files and records
- Answering telephone calls and taking messages
- Greeting and assisting visitors and clients
- Assisting in organizing and scheduling meetings and appointments
- Managing and maintaining office equipment and machine
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Assisted clients in developing life skills and independent living abilities.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Maintained accurate records and documented client data in company databases.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Provided transportation for clients to various appointments or activities as required.
- Provided emotional support and encouragement during difficult times.
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Educated families about available resources within the community.
- Supported individuals with facility-based planned activities in home and community settings.
Education
Certificate 3 - business
Certificate 4 - business
Diploma - business
Diploma - management
Diploma - marketing
Certificate 4 - marketing
Certificate 3 - business administration and terminology
Advance diploma - community management services
Skills
- Microsoft Office Excel
- Microsoft Office Word
- Microsoft PowerPoint
- Telephone Etiquette
- Community management
- Community management experience
- Time management
- Community relationship management
- Home visiting
- Business Management Knowledge
References
ON REQUEST
Skillsandexperience
- Microsoft Office Excel
- Microsoft Office Word
- Microsoft PowerPoint
- Telephone Etiquette
- Responsible for providing administrative support to the office
- Handling incoming and outgoing mails and ensuring that they are properly distributed and filed
- Managing the office supplies by ordering and restocking as necessary
- Assisting in the preparation of reports, presentations, and other documents
- Maintaining and updating files and records
- Answering telephone calls and taking messages
- Greeting and assisting visitors and clients
- Assisting in organizing and scheduling meetings and appointments
- Managing and maintaining office equipment and machine.
Timeline
Community Support Worker
MONASH HEALTH
05.2022 - Current
Certificate 3 - business
Certificate 4 - business
Diploma - business
Diploma - management
Diploma - marketing
Certificate 4 - marketing
Certificate 3 - business administration and terminology
Advance diploma - community management services
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