An enthusiastic and motivated person, have a solid grounding in customer service, retail and security. I am also experienced in team work, value reliability, punctuality and persistence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Static & Customer Service
ACES SECURITIES
Redfern, NSW
03.2020 - 01.2025
Static work of Quarantine.
Reporting unusual activities to supervisor.
Ensure professional client service all times.
Investigating all matters related to client.
Work in a team and work at different locations.
Continually monitoring all patron inside building.
Static & Customer Service
RESPONSE SECURITIES
Revesby, NSW
04.2018 - 01.2019
Sydney Opera House- Bar and theatre Static security
Fox Studio, Moore Park- Static and crowd controller.
Urbanest, Darling Square student accommodation- Customer Service and Patrol.
State Theatre, Sydney CBD- Static Guard.
Myers, Parramatta and CBD – Loss & Prevention Officer.
Control Room Operator
AUSTRALIAN MUSEUM
Darlinghurst, NSW
12.2016 - 03.2018
Answered alarms and investigated disturbances.
Reported all incidents, accidents and medical emergencies to law enforcement.
Responded quickly to medical emergencies and fire alarms.
Issued security badges and visitor passes to staff and visitors.
Investigated calls and complaints involving fire, theft, accident and hazard reports.
Checked passes and credentials of persons seeking to enter the property.
Continuously monitored security cameras and fire, building and alarm systems.
FOOD AND BEVERAGES ATTENDANT
HILTON
Sydney, NSW
04.2016 - 08.2016
Ensure excellent and professional client service at all times.
Set up and reset specific Conference & Function activities as directed.
Undertake general waiting and service duties of food and beverages.
Serve customer requests completely in a timely manner, including but not limited to serving as a cocktail attendant/bartender.
Communicate and liaise with team members, kitchen and other areas of operation.
Follow hygienic food and beverage handling procedures.
Provide general assistance in cleaning in kitchen and function areas.
Adhere to Responsible Service of Alcohol legislation.
Ability to work in a team based environment.
Shop Assistant
IGA X-PRESS
Dawes Point, NSW
09.2015 - 04.2016
Cash register handling
Shop cleaning
Stock filling and ordering
Near expiry markdown
Display price ticket and labels.
Console Operator
UNITED PETROLEUM
Cremorne, NSW
05.2012 - 02.2015
Greeted customers entering the store to ascertain what each customer wanted or needed.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Built long-term customer relationships and advised customers on purchases and promotions.
Recommended alternative items if product was out of stock.
Maintained cleanliness and presentation of stock room and production floor.
Installer
GREEN STAR ALLIANCE
Melbourne, Victoria
01.2011 - 09.2011
Door to door marketing
Giving product information
Installing Globes.
Education
Diploma - Community Services (Case management)
TAFE BANKSTOWN
01.2019
Certificate II - Security Operations
STAR TRAINING ACADEMY
01.2015
Certificate III - Aged care, Disability Services
AUSTRALIAN NURSING AND TRAINING SERVICES
01.2014
Certificate III - Automotive Mechanical Technology
CAMBRIDGE INTERNATIONAL COLLEGE
01.2009
Year 12th - undefined
SACRED HEART SCHOOL
01.2007
Skills
Quick learner
Trusted key holder
Creative problem solver
Exceptional communication skills
Strong client relations
Multi-line phone talent
Certification
Private Individual Security Licence
Responsible Services of Alcohol
White Card (Occupational Health & Safety Construction Induction)
First Aid and CPR certificate.
WWCC (Working with children check)
Timeline
Static & Customer Service
ACES SECURITIES
03.2020 - 01.2025
Static & Customer Service
RESPONSE SECURITIES
04.2018 - 01.2019
Control Room Operator
AUSTRALIAN MUSEUM
12.2016 - 03.2018
FOOD AND BEVERAGES ATTENDANT
HILTON
04.2016 - 08.2016
Shop Assistant
IGA X-PRESS
09.2015 - 04.2016
Console Operator
UNITED PETROLEUM
05.2012 - 02.2015
Installer
GREEN STAR ALLIANCE
01.2011 - 09.2011
Diploma - Community Services (Case management)
TAFE BANKSTOWN
Certificate II - Security Operations
STAR TRAINING ACADEMY
Certificate III - Aged care, Disability Services
AUSTRALIAN NURSING AND TRAINING SERVICES
Certificate III - Automotive Mechanical Technology
Lead Mechanical Engineer -Structural &Static at Qarn Alam, Power plant Expansion ProjectLead Mechanical Engineer -Structural &Static at Qarn Alam, Power plant Expansion Project